Published by Liam's Studio

Report an issue with 9Cut.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 9Cut - Photo Layout Grid Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Liam's Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 9Cut - Photo Layout Grid Maker image 1 contact 9Cut - Photo Layout Grid Maker image 2

9Cut Customer Insights

1. Anyway, good apps so far👍🏻So i thank you to Wrong TurnApps to make this app because this so helpful to crop my photo, i can use this and no lag, the lag because im restarting, so i don't how to talk and thank you againIt's amazing App i never seen as like this apo for android, we work on easily....Terrible ! Can't save anything.

2. Although I have the Instagram app installed.Jst suggestion, as thre r so many pic grid maker, why dont you add feature for cropping a gif too n promoting it.

3. Used to work as intended, now it claims Instagram isn't installed then sends you to the playstore which shows that it is indeed installed.

4. So I tried to "save all" instead but then all the images are "unable to load" as if they're all corrupted.Fast and on point On point app for griding pictures 10/10 no annoying ads or somesh*t a good app.

5. As far as i know, most ppl (esp kpop fans) searching for gif grid crop but it's so hard to find the proper apps aside frm using a website built in.

6. Fix this bugThis is really good! I recommend others to use this! Though I wish we could make the tiles biggerThe app worked just the way I wanted.

7. "Instagram have not been installed".

8. Would recommend this? Yes it's simple it's fast.Didn't work for me.

9. When I try and share for photos it gives an error with incorrect grammar.

10. Doesn't transfer to instagram.

11. Less effort and good results.

Steps to Troubleshoot & Fix 9Cut Issues

1. Fix 9Cut Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 9Cut: Restarting the app will resolve most errors.
  2. Update the 9Cut App. Here is how:
    1. On Android goto PlayStore » Search for "9Cut" » Open 9Cut - Photo Layout Grid Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 9Cut » click "UPDATE".
  3. Clear 9Cut - Photo Layout Grid Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from 9Cut servers.
    1. On Android, goto Settings » Apps » Select "9Cut - Photo Layout Grid Maker" » click Storage » click "Clear Cache".
  4. Check 9Cut app permissions. If any of these permissions required to use your device's features are disenabled, 9Cut might not work.
  5. Uninstall and reinstall 9Cut. If nothing else has worked, completely uninstall 9Cut then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 9Cut not working


2. Fix 9Cut Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 9Cut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 9Cut not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 9Cut may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer