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WhatsCut Customer Insights

1. Fantastic work!! Keep up the good work! Definitely recommended! Great app team What's Video Cutter!!Pretty good app, but the performance for long videos and high quality videos depends on your phone procesing power not the app, because it will try to compress to a format whatsapp can handle and that may cause lowend phones to crash or freeze, while medium to highend devices will handle them just fine, it have some ads when opebing the app and at the beggining of the compression process but I hardly notice themSaves vid perfectly to whatsapp status, but takes extremely long, people view part of your vid status and the other parts of same video Takes half an hour to download, or just keep on saying sending, never downloading some Parts of the video.

2. Amazing!!!!Excellent app... Easy to use... Converts the complete video into chunks by a single tap... One minor issue which should be resolved: pls remove the pause which is automatically appended at the end of each chunk (that is why giving 4 stars) ... Othwesie it's highly recommended app...awesome... too easy.

3. This app is really useless if you dont fix these issues!Its awesome! and FREE! Really a convenient solution to share long full length videos on WhatsApps and other social media.

4. It may even seem unresponsive, and like the button does nothing at all, but it does work if you wait a couple of minutes (Keep in mind that there are no loading bars, nor animations, and not even some text to indicate that the app is actually doing anything) .

5. Just choose the video to be shared on WhatsApp status.

6. There are options different options to choose from the drop down depending upon how many seconds you want to trim the video.

7. Developers can still try to make the pieces of video cut precisely enough to play as if one single video is going on.My experience with this app has been very good.

8. Complete removes the effort of selecting portions to share as status and helps to give peace of mind.

9. Though there are ads in between the issue is completely ignorable when it comes to this app's efficiency.Easy tool as they say, but definitely not cutting the videos correctly as they claim.

10. I suspect this is because the app generates its own media thumbnails instead of using the android file picker, so it's VERY slow to load.Amazing app...... Absolutely love it.

11. The app is extremely slow to respond after pressing the "Trim and share on Whatsapp" button.

Steps to Troubleshoot & Fix WhatsCut Issues

1. Fix WhatsCut Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WhatsCut: Restarting the app will resolve most errors.
  2. Update the WhatsCut App. Here is how:
    1. On Android goto PlayStore » Search for "WhatsCut" » Open WhatsCut - Best Video Cut & Sh » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WhatsCut » click "UPDATE".
  3. Clear WhatsCut - Best Video Cut & Sh app cache: Clearing cached data will force your app to retrieve the latest data directly from WhatsCut servers.
    1. On Android, goto Settings » Apps » Select "WhatsCut - Best Video Cut & Sh" » click Storage » click "Clear Cache".
  4. Check WhatsCut app permissions. If any of these permissions required to use your device's features are disenabled, WhatsCut might not work.
  5. Uninstall and reinstall WhatsCut. If nothing else has worked, completely uninstall WhatsCut then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WhatsCut not working


2. Fix WhatsCut Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WhatsCut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WhatsCut not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WhatsCut may not be able to connect to the Internet when running in the background.

Reported Issues