Published by Jerry Dudziak - Centene on Oct 3, 2024

Report an issue with Carolina Complete Health.
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Why should I report an Issue with Carolina Complete Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jerry Dudziak - Centene to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Carolina Complete Health Customer Insights

1. I have called twice trying to make sure I knew what rewards money could be used for, but card always gets declined.This app is horrible ..I can't sign in and when I could sign in it doesn't show nor tell me anything about the rewards .doesn't show card balance ...it doesn't display anything ..why have it if it's no good ...it's horrible .and not only that everytime I go to the Dr or have to go to hospital and I just had major hernia surgery I'm always getting letters saying they aren't covering any off my medical needs .so tell me why do I need this Carolina complete health?? Can I change to a better medicadThis app is No good.

2. Does not show benefit rewards card info which is the main reason I downloaded as the website says this would be the easiest way to check card balance.

3. I Uninstalled it reinstalled and still nothing but a white screenI know my login for a fact because I can go on Google and sign in on a regular website fine, but the app won't let me sign in.

4. How do you expect people to use the app when it doesn't work?App is not working.

5. Just goes to a white screen and does nothing.

6. DO NOT GO WITH THIS COMPANY.App does not work.

7. It doesn't work.

8. Absolutely terrible.This app looks and performs like a 14 year old made it in computer class back in 1999.

9. I still haven't received my rewards owed to me.

10. It needs to be fix right so that it will work.

11. Oan: Have benefit reward money and can't use that either.

Steps to Troubleshoot & Fix Carolina Complete Health Issues

1. Fix Carolina Complete Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Carolina Complete Health: Restarting the app will resolve most errors.
  2. Update the Carolina Complete Health App. Here is how:
    1. On Android goto PlayStore » Search for "Carolina Complete Health" » Open Carolina Complete Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carolina Complete Health » click "UPDATE".
  3. Clear Carolina Complete Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Carolina Complete Health servers.
    1. On Android, goto Settings » Apps » Select "Carolina Complete Health" » click Storage » click "Clear Cache".
  4. Check Carolina Complete Health app permissions. If any of these permissions required to use your device's features are disenabled, Carolina Complete Health might not work.
  5. Uninstall and reinstall Carolina Complete Health. If nothing else has worked, completely uninstall Carolina Complete Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Carolina Complete Health not working


2. Fix Carolina Complete Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Carolina Complete Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Carolina Complete Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Carolina Complete Health may not be able to connect to the Internet when running in the background.

Reported Issues