Published by BMI Android Development on Apr 11, 2024

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Why should I report an Issue with BMI Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BMI Android Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BMI Mobile

1. BMI represents some of the biggest names in music, from today's chart-topping hitmakers like Taylor Swift, Khalid and Imagine Dragons, to legendary artists like Dolly Parton, Paul Simon and Ray Charles.

2. BMI Mobile provides on-the-go self-service account options and access to career-related information.

3. BMI Mobile can only be accessed by BMI-affiliated songwriters, composers and music publishers.

4. BMI Mobile is designed specifically for quick access using the mobile environment, drawing on content from BMI's award-winning website.

BMI Customer Insights

1. It's the year 2021Won't allow me to log in.. It force stops stating you have been logged in and suspends the session...Please fix bugs asap can't post shows until on PC versionHorrible useless app , keeps saying password / username incorrect .Keeps making me change password over and over and over and over again but never lets me into the app.Cant wait to switch to ASCAP next yr when my contract is upApp sucks it has issues logging in when you aren't active for a while.

2. It was fine before they updated it.I've been a long time user of this BMI app and never had complaints but as of now, this app is like an analog Nextel flip phone,completely USELESS! It keeps saying your log in session expired due to no recent activity...and tech support? What tech support??? BMI, please spend some good money for the members that make you all money and fix this app please.

3. This is probably gonna be the 3rd time in a month I have to change my password smh 👎👎👎👎👎👎App is just as useless as the company.

4. Can't log in! Upon attempting to log in, a message keeps popping up saying "your session has expired".

5. I've changed my password to match the ridiculous expectations and it never accepts my login information.

6. Everything works okay in browsers, so I guess I'll just keep using the website try the app again down the roadWon't accept Login info.

7. Plz fixEvery time I log in it tells me my session expired.

8. Keeps making me change passwords too.

9. You have to change password just to regain access.

10. Been having the same issue as a lot of other people for well over a year now.

11. Can't update any info including direct deposit.

Steps to Troubleshoot & Fix BMI Issues

1. Fix BMI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BMI: Restarting the app will resolve most errors.
  2. Update the BMI App. Here is how:
    1. On Android goto PlayStore » Search for "BMI" » Open BMI Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BMI » click "UPDATE".
  3. Clear BMI Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from BMI servers.
    1. On Android, goto Settings » Apps » Select "BMI Mobile" » click Storage » click "Clear Cache".
  4. Check BMI app permissions. If any of these permissions required to use your device's features are disenabled, BMI might not work.
  5. Uninstall and reinstall BMI. If nothing else has worked, completely uninstall BMI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BMI not working


2. Fix BMI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BMI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BMI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BMI may not be able to connect to the Internet when running in the background.

Reported Issues