Published by Bitrix

Report an issue with Bitrix24Day.
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Why should I report an Issue with Bitrix24Day?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bitrix to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Bitrix24Day Customer Insights

Steps to Troubleshoot & Fix Bitrix24Day Issues

1. Fix Bitrix24Day Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitrix24Day: Restarting the app will resolve most errors.
  2. Update the Bitrix24Day App. Here is how:
    1. On Android goto PlayStore » Search for "Bitrix24Day" » Open Bitrix24Day » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitrix24Day » click "UPDATE".
  3. Clear Bitrix24Day app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitrix24Day servers.
    1. On Android, goto Settings » Apps » Select "Bitrix24Day" » click Storage » click "Clear Cache".
  4. Check Bitrix24Day app permissions. If any of these permissions required to use your device's features are disenabled, Bitrix24Day might not work.
  5. Uninstall and reinstall Bitrix24Day. If nothing else has worked, completely uninstall Bitrix24Day then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitrix24Day not working


2. Fix Bitrix24Day Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitrix24Day be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitrix24Day not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitrix24Day may not be able to connect to the Internet when running in the background.

Reported Issues