Published by BankStar Financial on May 29, 2024

Report an issue with BankStar Financial.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BankStar Financial?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BankStar Financial to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BankStar Financial

1. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.

2. Mobile Banking uses the same login information as your Online Banking account, so it is very secure.

3. You must first be enrolled in Online Banking to use this feature.

4. Enroll in BankStar Financial’s Mobile Banking today!

5. Such charges include those from your communications service provider.

6. Download our app and access your account information from anywhere.

7. Some features are available for eligible customers and accounts only.

8. Bank on the go with your Android phone!

9. Message and data rates may apply.

10. Any time your review your balance, keep in mind it may not reflect all transactions or checks you have written.

BankStar Financial Customer Insights

1. And if you try to login unsuccessfully it locks your account.I use the app every dayI used mobile banking for the first time and couldn't believe how simple it was! Thanks BankStar Financial!It used to work fine, but the last few weeks it's just a white screen.

2. Great job BankStar!Love being able 2 deposit checks from home, but miss tellers smiling faces!!!!Very easy to use and its fastEasy to use and fastthe new update makes it look very very nice.

3. Both android and iPhone apps are giving errors on sign in.

4. App still doesn't work after several months.

5. Can't get it to work.I love this app.

6. It's simple to use and works flawlessly.

Steps to Troubleshoot & Fix BankStar Financial Issues

1. Fix BankStar Financial Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BankStar Financial: Restarting the app will resolve most errors.
  2. Update the BankStar Financial App. Here is how:
    1. On Android goto PlayStore » Search for "BankStar Financial" » Open BankStar Financial » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BankStar Financial » click "UPDATE".
  3. Clear BankStar Financial app cache: Clearing cached data will force your app to retrieve the latest data directly from BankStar Financial servers.
    1. On Android, goto Settings » Apps » Select "BankStar Financial" » click Storage » click "Clear Cache".
  4. Check BankStar Financial app permissions. If any of these permissions required to use your device's features are disenabled, BankStar Financial might not work.
  5. Uninstall and reinstall BankStar Financial. If nothing else has worked, completely uninstall BankStar Financial then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BankStar Financial not working


2. Fix BankStar Financial Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BankStar Financial be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BankStar Financial not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BankStar Financial may not be able to connect to the Internet when running in the background.

Reported Issues