Contact Audio Service App Customer Service

Why should I report an Issue with Audio Service App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sivantos Pte. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Keeps saying to use this app for the hearing aid to work properly, but nothing.Cannot connect to Bluetooth pleaseIt just doesn't work properly way too oftenHow can i get Telecare 6 digit code to pair my Audio Service hearing aid with BluetoothI am getting for a new hearing aid has just bluetooth and battery control app.

2. It's very frustrating not having full control of my hearing aids.Made to change app, but doesn't seem to recognise my HAs.

3. I shall make contact direct.Hearing aid is good but the surrounding noices disturbing lot... Like horns, humming of fan.

4. Settings are frequently lost and your hearing aids may be discovered under different names.

5. I wish there was an alternative app but my hearing aids are not sold nor supported in the USA.Your app is not user friendly.

6. Not helpful at allNothing from the smart phone goes to the hearing aid.

7. Tinites training doesn't appear to work, no instructions are found.

8. The other noices are also very louder and not comfortable.A new battery indicates the level as 90%.

9. I can't split the volume control to two separate settings.

10. All settings say it is supposed to go through to them, but it doesn't.

11. Audio Service QuiX G5 16 instant fit.

1. Fix Audio Service App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Audio Service App: Restarting the app will resolve most errors.
2. Update the Audio Service App App. Here is how:
   1. On Android goto PlayStore » Search for "Audio Service App" » Open Audio Service App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audio Service App » click "UPDATE".
3. Clear Audio Service App app cache: Clearing cached data will force your app to retrieve the latest data directly from Audio Service App servers.
   1. On Android, goto Settings » Apps » Select "Audio Service App" » click Storage » click "Clear Cache".
4. Check Audio Service App app permissions. If any of these permissions required to use your device's features are disenabled, Audio Service App might not work.
5. Uninstall and reinstall Audio Service App. If nothing else has worked, completely uninstall Audio Service App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Audio Service App not working

2. Fix Audio Service App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Audio Service App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Audio Service App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Audio Service App may not be able to connect to the Internet when running in the background.