Contact BioLife Plasma Services Customer Service

Why should I report an Issue with BioLife Plasma Services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Takeda Pharmaceuticals to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BioLife Plasma Services is part of Takeda TKPHF (OTCMKTS), the leading global biotechnology company focused on serving people affected by rare diseases and highly specialized conditions.

2. These diseases are often misunderstood, undiagnosed and life-threatening.

1. I've been using the original one for close to 2 years and never had a problem, I know this one is kind of in a beta stage but the whole layout of it is just wrong.Even after constant updates and force stops, constantly uninstalling and reinstalling, the app closes itself after a few seconds on the blue logo screen.

2. Nothing is intuitive, I have to log in every single time, I can't schedule more than a week out, it takes extra steps to get an appointment on my calendar, and the UX isn't any better.Terrible experience, at the NW Expressway location at least.

3. The calendar is off, the scheduling time does not scroll, it takes forever to load, balance details do not match.

4. Makes it more difficult when half the time I try to login I just end up tapping the login button 50x before having to restart the app.

5. No, I don't want to exit, I want to return to the previous screen, which is how the back button is designed on Android.

6. Like the scroll is locked at that amount, because you can see the tops of the other time selections.

7. It also shows an updated balance each time I start the app.

8. Hopefully it gets fixed soon because it throws me everytime I use the appWith the new overhaul, a couple of issues have been introduced.

9. When I navigate into a new window and press the Android back button, the app asks if I want to exit the app.

10. I've brought 4 people in and they found a reason not to give me the bonus every time.

11. It crashes all the time and GOD FORBID you forget your password.

1. Fix BioLife Plasma Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BioLife Plasma Services: Restarting the app will resolve most errors.
2. Update the BioLife Plasma Services App. Here is how:
   1. On Android goto PlayStore » Search for "BioLife Plasma Services" » Open BioLife Plasma Services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BioLife Plasma Services » click "UPDATE".
3. Clear BioLife Plasma Services app cache: Clearing cached data will force your app to retrieve the latest data directly from BioLife Plasma Services servers.
   1. On Android, goto Settings » Apps » Select "BioLife Plasma Services" » click Storage » click "Clear Cache".
4. Check BioLife Plasma Services app permissions. If any of these permissions required to use your device's features are disenabled, BioLife Plasma Services might not work.
5. Uninstall and reinstall BioLife Plasma Services. If nothing else has worked, completely uninstall BioLife Plasma Services then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BioLife Plasma Services not working

2. Fix BioLife Plasma Services Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BioLife Plasma Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BioLife Plasma Services not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BioLife Plasma Services may not be able to connect to the Internet when running in the background.