Contact ASSIST CARD Customer Service

Why should I report an Issue with ASSIST CARD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ASSIST CARD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Its worldwide provider network grants solutions and immediate response in over 190 countries, from a simple doctor’s appointment to more complex eventualities, such as medical transport, baggage location and flight booking, among other services.

2. Assist Card, a member of the Starr Insurance Companies group, is an organization that offers comprehensive travel assistance.

3. Its 74 travellers assistance offices are interconnected with last generation technologies, which guarantees non-stop availability for multilingual assistance 24/7.

4. Since 1972, it has expanded over the five continents.

5. TRAVEL SAFE, TRAVEL WITH US.

1. For a company that is supposed to assist with medical emergencies, this is unacceptable.Terrible & useless waste of phone memory, I hope the actual support is better if I need it!! Not at all intuitive! And obvious NO help contacts.

2. Please, don't need reply me like "Please email to blablabla" This apps can show my info correctly, but still not helpingI can't believe, a company this size, has an App so poor in design and functionality.

3. You just need to send me email about your phone number each region from the start.

4. , I stayed on for about 12 hours trying to contact someone via the app chat and via the phone to report that I had Covid.

5. The attention of medical service is good but sometimes they don't give you a prescription and you need it for a refund.Receive a msg in Portuguese, don't know what to do with itThey only refund in Pesos, even if you paid in USD.

6. Won't remember my voucher so need to reenter every time! If I remember it or the piece of paper it's written on! and I've got internet i can see (and download) the policy, cover, etc.

7. Can also try to talk to doctor and or have chat - but trying chat now & 10 minutes gone and still asking me to wait.

8. When you're chatting with an operator, the messages you send won't show up on the chat.

9. Just awful! (only chat ive seen that doesn't scrollNot useful, not helpful.

10. Please start over the development and do the right thingYou have to download a lot of different apps to have access to the things that they offer as the traductor or loop, so I don't know why this app offers you something that it isn't on the app itself.

11. It's cannot detect my location or allow me to chat.

1. Fix ASSIST CARD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ASSIST CARD: Restarting the app will resolve most errors.
2. Update the ASSIST CARD App. Here is how:
   1. On Android goto PlayStore » Search for "ASSIST CARD" » Open ASSIST CARD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASSIST CARD » click "UPDATE".
3. Clear ASSIST CARD app cache: Clearing cached data will force your app to retrieve the latest data directly from ASSIST CARD servers.
   1. On Android, goto Settings » Apps » Select "ASSIST CARD" » click Storage » click "Clear Cache".
4. Check ASSIST CARD app permissions. If any of these permissions required to use your device's features are disenabled, ASSIST CARD might not work.
5. Uninstall and reinstall ASSIST CARD. If nothing else has worked, completely uninstall ASSIST CARD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ASSIST CARD not working

2. Fix ASSIST CARD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ASSIST CARD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ASSIST CARD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ASSIST CARD may not be able to connect to the Internet when running in the background.