Published by Universal Assistance

Report an issue with Travel Ace Assistance.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Travel Ace Assistance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Universal Assistance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Travel Ace Assistance Customer Insights

1. Plus customer support is a disaster!!!Absolutely nothing works in the app.Horrible experience all aroundUseless.

2. Horrible customer service.

3. 100% not recommendedNothing works in this app.

4. Unavailable server all the time.

5. Useless app.

Steps to Troubleshoot & Fix Travel Ace Assistance Issues

1. Fix Travel Ace Assistance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Travel Ace Assistance: Restarting the app will resolve most errors.
  2. Update the Travel Ace Assistance App. Here is how:
    1. On Android goto PlayStore » Search for "Travel Ace Assistance" » Open Travel Ace Assistance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Travel Ace Assistance » click "UPDATE".
  3. Clear Travel Ace Assistance app cache: Clearing cached data will force your app to retrieve the latest data directly from Travel Ace Assistance servers.
    1. On Android, goto Settings » Apps » Select "Travel Ace Assistance" » click Storage » click "Clear Cache".
  4. Check Travel Ace Assistance app permissions. If any of these permissions required to use your device's features are disenabled, Travel Ace Assistance might not work.
  5. Uninstall and reinstall Travel Ace Assistance. If nothing else has worked, completely uninstall Travel Ace Assistance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Travel Ace Assistance not working


2. Fix Travel Ace Assistance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Travel Ace Assistance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Travel Ace Assistance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Travel Ace Assistance may not be able to connect to the Internet when running in the background.

Reported Issues