Published by pokamax.com on Nov 18, 2024

Report an issue with POKAmax Postcards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with POKAmax Postcards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of pokamax.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact POKAmax Postcards image 1 contact POKAmax Postcards image 2

About POKAmax Postcards

1. Many readers can enjoy your card simultaneously. ♡ Your card arrives before you return from vacation. ♡ Choose from various designs for the back of the card and give each card an individual touch. ♡ You can personalize your greeting text and images - they will be saved automatically if you wish to reuse them. ♡ For orders placed before 2:30pm CEST (12:30pm UTC) on weekdays we will send your card on the same day.

2. We assure that every card arrives at its destination. ♡ Send a card to multiple recipients.

3. The first card is for free when you sign in with Facebook or Google+! ♡ Satisfaction guarantee: We give our best that every card arrives.

4. If your card is lost or damaged in the mail we will send it again for free.

5. The price per postcard is 2. 49 € and the price per greeting card is 2. 99 €.

6. With the free POKAmax app you can create your own postcards and greeting cards, and send them worldwide.

7. With just a few clicks you can send cards to as many recipients as you like.

8. We save you the hassle of buying stamps and making a trip to the postbox.

9. We take care of the rest.

10. Get POKAmax credits and save money on each individual card.

POKAmax Postcards Customer Insights

1. 💕Love it!!Thanks I wish there would be a yearly variety and to the bank information could be savedbest app every dayit works well.Ich benutze die App seit über 2 Jahren und alles hat immer wunderbar funktioniert.

2. After re-entering my text for the 2nd time, I copied the text, just in case...When my photo was messed up again I started new & pasted the text back in.

3. Some emoticons in text show up on to of the photo others can't be displayed and are replaced by funny symbols.

4. Used the Pokamax website.I like the option to use your own photos and choice fonts and colours that suit your text.

5. The app kept loosing the text and dumping it or parts on the front page (overwriting the photo).

6. However, the text vanished again and this time it had also disappeared from the clipboard.

7. Aber ansonsten bin ich sehr zufrieden :)Fantastic app, especially for countries with unreliable mail service.

8. It's wonderful that they send cards world wide with real stemps.

9. Das einzige, was ich mir wünschen würde, wäre eine Weiterentwicklung der Collagen und Schriftarten.

10. Dort hat sich nichts mehr getan und man ist teilweise eingeschränkt.

11. Bei kleineren Problemen hilft der Kundenservice schnell und zuverlässig.

Steps to Troubleshoot & Fix POKAmax Postcards Issues

1. Fix POKAmax Postcards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart POKAmax Postcards: Restarting the app will resolve most errors.
  2. Update the POKAmax Postcards App. Here is how:
    1. On Android goto PlayStore » Search for "POKAmax Postcards" » Open POKAmax Postcards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for POKAmax Postcards » click "UPDATE".
  3. Clear POKAmax Postcards app cache: Clearing cached data will force your app to retrieve the latest data directly from POKAmax Postcards servers.
    1. On Android, goto Settings » Apps » Select "POKAmax Postcards" » click Storage » click "Clear Cache".
  4. Check POKAmax Postcards app permissions. If any of these permissions required to use your device's features are disenabled, POKAmax Postcards might not work.
  5. Uninstall and reinstall POKAmax Postcards. If nothing else has worked, completely uninstall POKAmax Postcards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing POKAmax Postcards not working


2. Fix POKAmax Postcards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make POKAmax Postcards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to POKAmax Postcards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, POKAmax Postcards may not be able to connect to the Internet when running in the background.

Reported Issues