Contact I amsterdam city card Customer Service

Why should I report an Issue with I amsterdam city card?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of amsterdam&partners to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The I amsterdam city card offers a unique way to explore Amsterdam. highlights and more than 70 museums, city-wide public transport, a canal cruise and bicycle rent.

2. Get the most out of your trip to Amsterdam with the official I amsterdam city card app!

3. Download the app now and start your Amsterdam adventure!

1. The Iamsterdam card experience itself was very good and worth to buyBe careful! If your phone goes off the Internet for 3 hours or so - say, you don't have a data plan - the app will not be able to display your card QR codes, causing you to miss the booked entry to a museum or even to stuck in front of a locked gate on an unattended metro station - until you will connect again.

2. Not all popular attractions included in the ticket.The performance is meh, but the worst part is that for some places you cannot just show your barcode, but you have to go register online even though it's not indicated on the card, and there is no information about how to book tickets online with it and the museums' websites seems to have no idea about this card in their online ticket sales pages.

3. I purchased a ticket in the airport to Amsterdam Central, there I purchased another ticket.This card is a scam, no body told me anything about having to get the ticket museum online and when I try it doesn't work.

4. We'll definitely be back in Amsterdam and be using the City Card and the app with it again.App is not stable... It takes a lot of time to start (a minute or more).

5. Highly recommend just using a physical card as it was a much better experience.I've just arrived in Amsterdam, I opened the app to activate my card but the app keeps crashing.

6. Have updated the review, after it was changed to a physical card I had no issues other than it didn't work for travel after activation, this wasn't an issue as I already had a travel card.

7. Total scamTerrible , ordered an I amsterdam card digital version and the app says the code has already been registered.... no response when contacting them either.

8. It only loads a white screen with "I Amsterdam city card" written in black then it crashes.

9. Some issues with access - make sure you get WiFi in your hotel, bring the card up, turn mobile data off, and then it should appear at the location easily.

10. Most museums are listed and marked if included in the I Amsterdam card or offers a discount.

11. See their comment below if you have a similar issueThe card was recognised everywhere we went and overall a money saver.

1. Fix I amsterdam city card Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart I amsterdam city card: Restarting the app will resolve most errors.
2. Update the I amsterdam city card App. Here is how:
   1. On Android goto PlayStore » Search for "I amsterdam city card" » Open I amsterdam city card » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for I amsterdam city card » click "UPDATE".
3. Clear I amsterdam city card app cache: Clearing cached data will force your app to retrieve the latest data directly from I amsterdam city card servers.
   1. On Android, goto Settings » Apps » Select "I amsterdam city card" » click Storage » click "Clear Cache".
4. Check I amsterdam city card app permissions. If any of these permissions required to use your device's features are disenabled, I amsterdam city card might not work.
5. Uninstall and reinstall I amsterdam city card. If nothing else has worked, completely uninstall I amsterdam city card then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing I amsterdam city card not working

2. Fix I amsterdam city card Server issues & Internet Connection

1. Check network connection: An unstable Internet will make I amsterdam city card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to I amsterdam city card not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, I amsterdam city card may not be able to connect to the Internet when running in the background.