Contact mastercard Concierge Customer Service

Why should I report an Issue with mastercard Concierge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MasterCard to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you’re interested in travel planning, shopping services, dining reservations, or access to once-in-a-lifetime events, Mastercard Concierge’s dedicated team will work diligently to fulfill your every request.

2. Easily contact the mastercard Concierge team for help with booking and arranging your next priceless experience.

3. For additional inquiries please call 1. 800. Mastercard (1. 800. 627. 8372). mastercard Mobile Concierge is your personal concierge on the go and while you are traveling.

4. Mastercard World and World Elite Credit Card cardholders.

5. CONCIERGE – We’ll help you book and arrange those memorable experiences that you won’t get anywhere else.

6. OFFERS – Get special offers and discounts at restaurants, stores, hotels, gyms, and museums near your location.

7. Contact your issuing bank’s customer service department with any inquiries on availability.

8. Access special privileges and offers in your favorite cities.

9. CITY GUIDES – View our recommendations for things to do in top cities around the world.

10. Discover the best nightlife, dining, shopping, hotels and events.

11. Making each experience a priceless one, no matter where you are. Available for select U. S.

1. Unless it's really a problem on Citi Card's side I wish the app developers had a solution or a response to this problem.I can't register my card (it gives a useless "Cannot get data" error) and support didn't know anything about the app.I am able to log in on the concierge website, but the app does not accept my credentials.

2. Support has been of no help.I am able to login on the concierge website, but the app won't accept my credentials.App does not get past the verify the first 6 digits section on registration.

3. TerribleCannot login-- receive a data/network error despite having connection.Tried using my Citi Double Cash World Elite Mastercard, but failed.

4. Citi Card World Elite doesn't work saying that some banks are not eligible.

5. Was able to get in using my Capital One Walmart Rewards World MC, not World Elite.

6. Looks like the Citi problem is a known glitch, eh? Please fix it.Unable to login on app.

7. Nothing works, keeps saying no data and restarts when I type in login info.

8. At one point this app was usable, not anymore.Piggy backing on all the other 1 star reviews.

9. I tried clearing cache and storage, to uninstall and reinstall the app.

10. This app does not work at all.

1. Fix mastercard Concierge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart mastercard Concierge: Restarting the app will resolve most errors.
2. Update the mastercard Concierge App. Here is how:
   1. On Android goto PlayStore » Search for "mastercard Concierge" » Open mastercard Concierge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mastercard Concierge » click "UPDATE".
3. Clear mastercard Concierge app cache: Clearing cached data will force your app to retrieve the latest data directly from mastercard Concierge servers.
   1. On Android, goto Settings » Apps » Select "mastercard Concierge" » click Storage » click "Clear Cache".
4. Check mastercard Concierge app permissions. If any of these permissions required to use your device's features are disenabled, mastercard Concierge might not work.
5. Uninstall and reinstall mastercard Concierge. If nothing else has worked, completely uninstall mastercard Concierge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing mastercard Concierge not working

2. Fix mastercard Concierge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make mastercard Concierge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to mastercard Concierge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, mastercard Concierge may not be able to connect to the Internet when running in the background.