Published by Tata 1MG Healthcare Solutions Private Limited on Nov 26, 2024

Report an issue with TATA 1mg Online Healthcare App.
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Why should I report an Issue with TATA 1mg Online Healthcare App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tata 1MG Healthcare Solutions Private Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TATA 1mg Online Healthcare App Customer Insights

1. Unexpected extra charges!! Fail to understand when full payment was made online, later on when delivery details are provided extra amount is charged!! Why not include it in the initial amount once and for all? I have 2 separate deliveries for a single placed order of multiple items and now I have to pay small change separately for both.

2. They are just keeping data to show we have so many users irrespect they are jot able to use it.Love the app UI/UX and the support but the thing that sucks is the unfulfilled promises they make, I purchased the care plan which mentions quick delivery but it is just a thing that's there but instead i always ends up getting delayed delivery.

3. Before you make a payment, they show you the delivery date of the same day or the next day and once the payment is done and the order is placed; boom there.

4. There was no news about my delivery and so I opened my app to check and voila, it shows my order was delivered on November 1.

5. Beware before you place an order from such apps.Recently I ordered some medicines, and the order was canceled due to a prescription issue.

6. At present the sample collection can get completed even when the sample has not been collected.One of worst company even though the brand name pretty much well established.

7. While I appreciate the app's commitment to safety and accuracy, it should be more flexible when it comes to recognizing alternative brands.The sample collection part of the app needs some attention.

8. If you do not take screenshots or screen recordings of delivery date that you selected, they will refuse all your claims and prove you wrong.

9. My order is marked as delivered even though I have not received it.

10. No matter how many times you order, the order is never delivered.

11. (Delivery Boy) Or you don't get a call regarding your order.

Steps to Troubleshoot & Fix TATA 1mg Online Healthcare App Issues

1. Fix TATA 1mg Online Healthcare App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TATA 1mg Online Healthcare App: Restarting the app will resolve most errors.
  2. Update the TATA 1mg Online Healthcare App App. Here is how:
    1. On Android goto PlayStore » Search for "TATA 1mg Online Healthcare App" » Open TATA 1mg Online Healthcare App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TATA 1mg Online Healthcare App » click "UPDATE".
  3. Clear TATA 1mg Online Healthcare App app cache: Clearing cached data will force your app to retrieve the latest data directly from TATA 1mg Online Healthcare App servers.
    1. On Android, goto Settings » Apps » Select "TATA 1mg Online Healthcare App" » click Storage » click "Clear Cache".
  4. Check TATA 1mg Online Healthcare App app permissions. If any of these permissions required to use your device's features are disenabled, TATA 1mg Online Healthcare App might not work.
  5. Uninstall and reinstall TATA 1mg Online Healthcare App. If nothing else has worked, completely uninstall TATA 1mg Online Healthcare App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TATA 1mg Online Healthcare App not working


2. Fix TATA 1mg Online Healthcare App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TATA 1mg Online Healthcare App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TATA 1mg Online Healthcare App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TATA 1mg Online Healthcare App may not be able to connect to the Internet when running in the background.

Reported Issues