Contact Hydration Tracker Customer Service

Why should I report an Issue with Hydration Tracker - Water inta?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Appstronaut Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I looked at several other trackers that gave target values based off some unknown algorithm based on age/gender/weight and they all set the goal well below the recommendation from Mayo clinic's website.Can't log any hydration other than water.

2. The last app I used had other forms of hydration (coffee, tea, juice, etc.) to choose from and I was able to add a few that weren't listed...for free... I want able to find that feature anywhere on this app.

3. Docked a star because I removed one of the preset drink sizes and now I can't find any way to get it back without reinstalling the app.

4. I can add a custom drink but the icon doesn't reflect the drink size, which bothers me.

5. Lets you set your hydration goal manually.

6. Uninstalling & continuing my search.Like this app very much except in the latest update some selections do not log correctly.

7. Ex 3oz selection logs as 4 oz.

8. 10 oz selection logs as 9 oz.

1. Fix Hydration Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hydration Tracker: Restarting the app will resolve most errors.
2. Update the Hydration Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Hydration Tracker" » Open Hydration Tracker - Water inta » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hydration Tracker » click "UPDATE".
3. Clear Hydration Tracker - Water inta app cache: Clearing cached data will force your app to retrieve the latest data directly from Hydration Tracker servers.
   1. On Android, goto Settings » Apps » Select "Hydration Tracker - Water inta" » click Storage » click "Clear Cache".
4. Check Hydration Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Hydration Tracker might not work.
5. Uninstall and reinstall Hydration Tracker. If nothing else has worked, completely uninstall Hydration Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hydration Tracker not working

2. Fix Hydration Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hydration Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hydration Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hydration Tracker may not be able to connect to the Internet when running in the background.