Contact Columbus Dispatch Customer Service

Why should I report an Issue with Columbus Dispatch: Local News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This must be how Gatehouse it's offloading it's debt.Like some of the other reviewers, I have the frustrating experience of not being able to access my bought and paid for Dispatch subscription without having to continually delete the app and reinstall because my password will not stay put and my "free" articles have been read.

2. In other words, if you receive 2 push notifications, the newest one supercedes the older one, even if you select the older one to read.App doesn't work, paid for a subscription and they updated this and it does NOT work on android device.

3. I'm logged in, app recognizes that I'm logged in but I can't access and read articles b/c of the pop-up in middle of screen telling me I need to subscribe or login.

4. The app also doesn't post local stories, unless they fall into one of the other categories such as business or entertainment.Updated January 2021: thank you for fixing this! Much appreciated.

5. It took away the sections menu on the bottom left hand side which allowed me to read the sections in a different order than the order of the day's newspaper.

6. A message appears telling me I read my 10 free articles and have to subscribe.

7. Would enjoy better if every push notification took you to *that* particular story vs what it does now, which is to take you to the newest push story.

8. Additionally Google Chrome crashes everytime I attempt to sign into my Dispatch account online.

9. The sports are a day lateI have loved my Columbus Dispatch app and use it to read my daily Dispatch.

10. This is the worst app I've ever used! Dispatch should be embarrassed.2nd review: App worked for about a month but now it's doing the same thing it was before.

11. Clicking subscribe shows I have a subscription but I am still blocked on the browser.

1. Fix Columbus Dispatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Columbus Dispatch: Restarting the app will resolve most errors.
2. Update the Columbus Dispatch App. Here is how:
   1. On Android goto PlayStore » Search for "Columbus Dispatch" » Open Columbus Dispatch: Local News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Columbus Dispatch » click "UPDATE".
3. Clear Columbus Dispatch: Local News app cache: Clearing cached data will force your app to retrieve the latest data directly from Columbus Dispatch servers.
   1. On Android, goto Settings » Apps » Select "Columbus Dispatch: Local News" » click Storage » click "Clear Cache".
4. Check Columbus Dispatch app permissions. If any of these permissions required to use your device's features are disenabled, Columbus Dispatch might not work.
5. Uninstall and reinstall Columbus Dispatch. If nothing else has worked, completely uninstall Columbus Dispatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Columbus Dispatch not working

2. Fix Columbus Dispatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Columbus Dispatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Columbus Dispatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Columbus Dispatch may not be able to connect to the Internet when running in the background.