Published by GateHouse Media, LLC

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Why should I report an Issue with Observer eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Observer eNewspaper Customer Insights

1. It takes a minute to load each page, as each article slowly fills in.The ease of use is amazing and legibility was my greatest concern but that isn't a problem anymore.

2. I enjoy the fact that I can reach back to former issues and even print specific items when needed.It will only let you view articles without subscription a couple times.

3. Used to love this app and paid monthly subscription for full access.

4. Not worth itCan't open...token error...since website maintenance.

5. The latest version is disappointing.

Steps to Troubleshoot & Fix Observer eNewspaper Issues

1. Fix Observer eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Observer eNewspaper: Restarting the app will resolve most errors.
  2. Update the Observer eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Observer eNewspaper" » Open Observer eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Observer eNewspaper » click "UPDATE".
  3. Clear Observer eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Observer eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Observer eNewspaper" » click Storage » click "Clear Cache".
  4. Check Observer eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Observer eNewspaper might not work.
  5. Uninstall and reinstall Observer eNewspaper. If nothing else has worked, completely uninstall Observer eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Observer eNewspaper not working


2. Fix Observer eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Observer eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Observer eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Observer eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues