Contact Lansing State Journal Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also, my bonus paper is supposed to be the Detroit Free Press but it's showing articles from some paper in South Carolina instead! Please fix this.I lived in East Lansing.for nine years from 1985-1994 and the Lansing State Journal was my newspaper for all things Michigan State.....I always loved the Detroit News and Detroit Free Press but when I lived in East Lansing and even today the Green and White and commentary from Graham Couch is top notch.

2. When I am able to log in, it will tell me I'm not subscribed and not allow me to view articles, even though I am subscribed and am able to view subscriber-only articles on the desktop site.

3. There more to a newspaper than just sports but for this Michigan State fan it's why I loved reading the Lansing State Journal and you will too!Disappointing.

4. I use the full page view, which I prefer, but you can select articles to read in regular text mode.

5. But today a banner ad has been placed over the screen restricting access to articles & no way to log in without resubscribing.

6. But when I tap them, it refuses access saying I need to subscribe --- and provides no opportunity to log in.Will not allow me to log in on the app most times, even though I can log in successfully on desktop.

7. Last I do not know how to cancel it.Constantly forgets user is logged in, and continously fails to allow me to re-login.

8. I pay for a digital subscription, I shouldn't have to log in every time!The app forgets every single day that I am a subscriber.

9. On the plus side, I like & enjoy reading the articles that are available.In general I like the app but it has a bug.

10. Every time.I give a low rating due to having to sign in each time I access this app.

11. Addition: App is super slow and login is usually unresponsive... This app is not a reflection of LSJ journalists work, which is stellar.

1. Fix Lansing State Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lansing State Journal: Restarting the app will resolve most errors.
2. Update the Lansing State Journal App. Here is how:
   1. On Android goto PlayStore » Search for "Lansing State Journal" » Open Lansing State Journal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lansing State Journal » click "UPDATE".
3. Clear Lansing State Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Lansing State Journal servers.
   1. On Android, goto Settings » Apps » Select "Lansing State Journal" » click Storage » click "Clear Cache".
4. Check Lansing State Journal app permissions. If any of these permissions required to use your device's features are disenabled, Lansing State Journal might not work.
5. Uninstall and reinstall Lansing State Journal. If nothing else has worked, completely uninstall Lansing State Journal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lansing State Journal not working

2. Fix Lansing State Journal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lansing State Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lansing State Journal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lansing State Journal may not be able to connect to the Internet when running in the background.