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contact Des Moines Register eNewspaper Chat with our AI-based Des Moines Register eNewspaper Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Des Moines Register eNewspaper?



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Why chat with our AI Des Moines Register eNewspaper Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I wanted the physical newspaper but in digital format, and that's exactly what this is and is wonderful.It's nice to be able to read The Refister but it is no longer the paper Iowa depends upon.

2. Page selection doesn't work - keeps returning to the current page and the reading pane is blank when an article is selected; except for comics.

3. FRUSTRATING!sometimes, when you try to enlarge pages, it will flip back to a different section, or superimpose large print on top of sections of small print.

4. In addition, it would be nice if you could view the pictures with the article and be able to enlarge them.Straightforward e-newspaper experience.

5. When I scroll to the next page the print sometimes becomes extremely large or doesn't enlarge at all.

6. Navigation features still temperamental.Some kind of update occurred that made it so if I log in with the wrong password, I can't get access to the Forgot My Password link.

7. It's also frustrating when the page reverts to small type after enlarging it to a readable size.

8. really spasmodic at times.I like being able to read the paper like a paper instead of a list of stories as well as being able to see the ads.

9. It freezes a little but not enough to make me upset but keeps me from giving it a 5 star.The app itself works most of the time.

10. All that said, The Register still provides solid journalism with informative stories.Recently., the Android app is a mess.

11. Have tried allowing ample time for correcting the app, but seems nothing has been done.

Steps to Troubleshoot & Fix Des Moines Register eNewspaper Issues

1. Fix Des Moines Register eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Des Moines Register eNewspaper: Restarting the app will resolve most errors.
  2. Update the Des Moines Register eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Des Moines Register eNewspaper" » Open Des Moines Register eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Des Moines Register eNewspaper » click "UPDATE".
  3. Clear Des Moines Register eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Des Moines Register eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Des Moines Register eNewspaper" » click Storage » click "Clear Cache".
  4. Check Des Moines Register eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Des Moines Register eNewspaper might not work.
  5. Uninstall and reinstall Des Moines Register eNewspaper. If nothing else has worked, completely uninstall Des Moines Register eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Des Moines Register eNewspaper not working


2. Fix Des Moines Register eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Des Moines Register eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Des Moines Register eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Des Moines Register eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues

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