Contact State Journal eNewspaper Customer Service

Why should I report an Issue with State Journal eNewspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The ability to read an article in regular text mode is nice.The only problem is that if my phone screen goes black, then when I tap it to continue reading, the app will just grind and not allow me to navigate through the pages.

2. I had to uninstall and then reinstall to get it working again on Samsung tablet.It works at first, but then it will hang on loading an edition.Tried reinstalling and clearing cache and data.

3. I have to remember to keep tapping the screen to prevent the problem.Easy to use both to get around within an issue and open prior issues.

4. I have to zoom in to read it, because selecting an article results in a blank screen.

5. Great, i can take my phone to a cashier and show them that for coupons? Now they have the nerve to keep sending mail asking me to resubscribe! Never.

6. The only problem is you can't do crossword puzzles on the app!I paid for months not 1 time did they deliver my Sunday paper.

7. Not one? That's so messed up, i only got the paper for the Sunday coupons and they would respond you can read it online.

8. Today I couldn't access the extra editions, when I go to the editions option all I get is a blank screen.

9. Also, any time I have to step away and turn off phone, it wants to install a new edition, which is annoying.

10. After all I pay for it.It's great to be able to get a digital replica of the print version of the newspaper.

11. Same with selecting an article to read.

1. Fix State Journal eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart State Journal eNewspaper: Restarting the app will resolve most errors.
2. Update the State Journal eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "State Journal eNewspaper" » Open State Journal eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for State Journal eNewspaper » click "UPDATE".
3. Clear State Journal eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from State Journal eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "State Journal eNewspaper" » click Storage » click "Clear Cache".
4. Check State Journal eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, State Journal eNewspaper might not work.
5. Uninstall and reinstall State Journal eNewspaper. If nothing else has worked, completely uninstall State Journal eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing State Journal eNewspaper not working

2. Fix State Journal eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make State Journal eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to State Journal eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, State Journal eNewspaper may not be able to connect to the Internet when running in the background.