Published by Active Interest Media

Report an issue with Yoga Journal.
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Why should I report an Issue with Yoga Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Active Interest Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Yoga Journal Customer Insights

1. Neither pieces of that information work to log into this app.Doss not allow access if you are a subscriber and won't let you sign up for (another) digital subscription with the same name or email address.I subscribe to the magazine too! Great for yogis!⭐️😍👍Wont allow you to download your purchases.Does not work.Unable to downloadA waste of time - just a subscription offerAll it does is offer you to buy YJ, and them you can read with this app.

2. I have to have a physical subscription in order to access the digital magazine.I'm a print subscriber to Yoga Journal.

3. Thank you I still have hope.I have a one year digital subscription.

4. Update: I only have a digital subscription.

5. It's fine when the app works, but when it doesn't, you end up having to uninstall and re-install the app to make it work properly.

6. I have to uninstall and reinstall regularly, unfortunately then once I enter my password wrong I am then blocked.

7. It charged me for the subscription in February.

8. The app no longer allows me to log in as a digital user only.

9. I have a registered email address and an account number.

10. I have purchased several issues and it will not restore my purchases.

11. In which case I am given a message that an error has occured.

Steps to Troubleshoot & Fix Yoga Journal Issues

1. Fix Yoga Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yoga Journal: Restarting the app will resolve most errors.
  2. Update the Yoga Journal App. Here is how:
    1. On Android goto PlayStore » Search for "Yoga Journal" » Open Yoga Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yoga Journal » click "UPDATE".
  3. Clear Yoga Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Yoga Journal servers.
    1. On Android, goto Settings » Apps » Select "Yoga Journal" » click Storage » click "Clear Cache".
  4. Check Yoga Journal app permissions. If any of these permissions required to use your device's features are disenabled, Yoga Journal might not work.
  5. Uninstall and reinstall Yoga Journal. If nothing else has worked, completely uninstall Yoga Journal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yoga Journal not working


2. Fix Yoga Journal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yoga Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yoga Journal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yoga Journal may not be able to connect to the Internet when running in the background.

Reported Issues

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