Published by Tecnavia Press Inc

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Why should I report an Issue with The Register Guard eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tecnavia Press Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Register Guard eNewspaper

1. The Register-Guard eNewspaper lets subscribers read their favorite newspaper on an Android device with all the stories, ads and photos shown exactly as it appears in print.

2. An active subscription is required to view the app.

The Register Guard eNewspaper Customer Insights

1. I don't understand why the app developers won't give you a zoom setting, where you once set it to a comfortable reading level, one tap zoom gets you automatically to that zoomI enjoy getting to see the paper and easily read the articles.

2. Apparently the paper's management believes tech problems only happen Monday thru Friday!I have a subscription for home delivery and noticed I was getting an email fir it as well.

3. There other R-G app has the same articles, but more optimized for small screen reading.The app itself is very good -- it's been working for me and been facilitating reading the Guard rather than impeding.

4. ThanksHorribly buggy! I'd love to read my local paper from my phone but can't; the app continually crashes.

5. I'm cutting my ties with this newspaper.Please fix this: Every time I share an article or comic with my friends on Messenger the screen goes white when I hit the return arrow.

6. Several unresolved issues One..app often crashes.Two...for the last few months, if you try to zoom in with your fingers, it constantly crashes the zoom to regular print size, which is unreadable.

7. I refuse to allow the physical paper to enter my house on a regular basis; it's so wasteful be unnecessary.

8. NOPE!! So frustrated!!!Very nice app for reading the digital newspaper, when it works.

9. Comics take special effort to read....some appear...others don't.

10. This 'glitch' is unacceptable !!Recent September 2019 update is problematic with digital subscription.

11. Called technical staff on Saturday, was told to call back on Monday when more knowledgeable tech staff is back at work.

Steps to Troubleshoot & Fix The Register Guard eNewspaper Issues

1. Fix The Register Guard eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Register Guard eNewspaper: Restarting the app will resolve most errors.
  2. Update the The Register Guard eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "The Register Guard eNewspaper" » Open The Register Guard eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Register Guard eNewspaper » click "UPDATE".
  3. Clear The Register Guard eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The Register Guard eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "The Register Guard eNewspaper" » click Storage » click "Clear Cache".
  4. Check The Register Guard eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, The Register Guard eNewspaper might not work.
  5. Uninstall and reinstall The Register Guard eNewspaper. If nothing else has worked, completely uninstall The Register Guard eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Register Guard eNewspaper not working


2. Fix The Register Guard eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Register Guard eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Register Guard eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Register Guard eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues