Published by Ally Soft Solutions

Report an issue with Collect Money.
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Why should I report an Issue with Collect Money?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ally Soft Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Collect Money Customer Insights

1. Very helpful app for day to day collection by agentHow to login for the first time? I haven't been registered before, how can I register so that I can be able to login?not able to sign upI can't register my pH numberhow to register new number?Very badGoodAwesome app From Sarvat Credit Co Operative Soc.

Steps to Troubleshoot & Fix Collect Money Issues

1. Fix Collect Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Collect Money: Restarting the app will resolve most errors.
  2. Update the Collect Money App. Here is how:
    1. On Android goto PlayStore » Search for "Collect Money" » Open Collect Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Collect Money » click "UPDATE".
  3. Clear Collect Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Collect Money servers.
    1. On Android, goto Settings » Apps » Select "Collect Money" » click Storage » click "Clear Cache".
  4. Check Collect Money app permissions. If any of these permissions required to use your device's features are disenabled, Collect Money might not work.
  5. Uninstall and reinstall Collect Money. If nothing else has worked, completely uninstall Collect Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Collect Money not working


2. Fix Collect Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Collect Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Collect Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Collect Money may not be able to connect to the Internet when running in the background.

Reported Issues