Published by Apoyo Financiero on Dec 2, 2024

Report an issue with Apoyo Financiero.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Apoyo Financiero Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apoyo Financiero to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Apoyo Financiero Mobile

1. To enroll you must be a client of Apoyo Financiero.

2. Now you can make payments, check your balance and payment history.

3. Simply download the free app to your device.

4. If you are an Apoyo Financiero customer, download the App and complete the activation from your cell phone.

Apoyo Financiero Customer Insights

1. Please fix the app it's not letting me do the update so I can pay so I tried to re-download it nd now I can't re-download the app please I don't have time to go to the store to go pay this bill, I tried to see it it was my memory or anything to do with my phone and its not.PLEASE FIX THIS!!!!!! I dont have time to be going to store and making payments!!!!! This app would help ALOT if it worked :/ I would perfer to go to another company that would be easier to payU guys should fix the app it didnt let me make payments im trying to do the payment but its not working and the date is going to expired and u guys are going to charge me extra pls fix it.....Now I'm able to log in and make payments.. The only problem is you can't see the remanding balance of the loan!?If you have a loan with them, then is very helpful.

2. Easy to understand and navigateI created an account and after when i want to log in is telling me the account was not foundWho ever made this app needs to learn how to function it.

3. I don't have to go to their office to make payments.Great app.

Steps to Troubleshoot & Fix Apoyo Financiero Issues

1. Fix Apoyo Financiero Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Apoyo Financiero: Restarting the app will resolve most errors.
  2. Update the Apoyo Financiero App. Here is how:
    1. On Android goto PlayStore » Search for "Apoyo Financiero" » Open Apoyo Financiero Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apoyo Financiero » click "UPDATE".
  3. Clear Apoyo Financiero Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Apoyo Financiero servers.
    1. On Android, goto Settings » Apps » Select "Apoyo Financiero Mobile" » click Storage » click "Clear Cache".
  4. Check Apoyo Financiero app permissions. If any of these permissions required to use your device's features are disenabled, Apoyo Financiero might not work.
  5. Uninstall and reinstall Apoyo Financiero. If nothing else has worked, completely uninstall Apoyo Financiero then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Apoyo Financiero not working


2. Fix Apoyo Financiero Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Apoyo Financiero be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Apoyo Financiero not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Apoyo Financiero may not be able to connect to the Internet when running in the background.

Reported Issues