Published by Project Affinity on Apr 12, 2024

Report an issue with Affinity CRM.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with Affinity CRM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Project Affinity to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Affinity CRM Customer Insights

Steps to Troubleshoot & Fix Affinity CRM Issues

1. Fix Affinity CRM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Affinity CRM: Restarting the app will resolve most errors.
  2. Update the Affinity CRM App. Here is how:
    1. On Android goto PlayStore » Search for "Affinity CRM" » Open Affinity CRM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Affinity CRM » click "UPDATE".
  3. Clear Affinity CRM app cache: Clearing cached data will force your app to retrieve the latest data directly from Affinity CRM servers.
    1. On Android, goto Settings » Apps » Select "Affinity CRM" » click Storage » click "Clear Cache".
  4. Check Affinity CRM app permissions. If any of these permissions required to use your device's features are disenabled, Affinity CRM might not work.
  5. Uninstall and reinstall Affinity CRM. If nothing else has worked, completely uninstall Affinity CRM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Affinity CRM not working


2. Fix Affinity CRM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Affinity CRM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Affinity CRM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Affinity CRM may not be able to connect to the Internet when running in the background.

Reported Issues