Contact My Store Customer Service

Why should I report an Issue with My Store?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Town Technologies Pvt Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is complete garbage & a waste of time.

1. Fix My Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Store: Restarting the app will resolve most errors.
2. Update the My Store App. Here is how:
   1. On Android goto PlayStore » Search for "My Store" » Open My Store » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Store » click "UPDATE".
3. Clear My Store app cache: Clearing cached data will force your app to retrieve the latest data directly from My Store servers.
   1. On Android, goto Settings » Apps » Select "My Store" » click Storage » click "Clear Cache".
4. Check My Store app permissions. If any of these permissions required to use your device's features are disenabled, My Store might not work.
5. Uninstall and reinstall My Store. If nothing else has worked, completely uninstall My Store then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Store not working

2. Fix My Store Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Store not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Store may not be able to connect to the Internet when running in the background.