Published by usefulsoftware

Report an issue with EzFreeFax.
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Why should I report an Issue with EzFreeFax - Send And Receive Fax On Your Phone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of usefulsoftware to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EzFreeFax Customer Insights

1. The document becomes much clearer.This application is simply amazing! I no longer need to go to the pharmacy to use a fax machine to send my medical documents or receive my prescriptions.

2. I'm trying to preview what I'm supposed to be faxing and it won't load to show me that it actually adding the pages I wantEasy and convenient but you need to improve the visibility of the faxesIt worked but I just didn't have a need for it in my daily life.

3. If you are taking a photo of a document to fax, change it from black/white view to grey once taken.

4. The application is easy to use and notifies us when we receive a fax.

5. I recommend it to everyone who uses the fax machine.

6. It's a game changer.

7. Thank you so much!This app is not working.

8. Did exactly what it was suppose to do.

Steps to Troubleshoot & Fix EzFreeFax Issues

1. Fix EzFreeFax Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EzFreeFax: Restarting the app will resolve most errors.
  2. Update the EzFreeFax App. Here is how:
    1. On Android goto PlayStore » Search for "EzFreeFax" » Open EzFreeFax - Send And Receive Fax On Your Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EzFreeFax » click "UPDATE".
  3. Clear EzFreeFax - Send And Receive Fax On Your Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from EzFreeFax servers.
    1. On Android, goto Settings » Apps » Select "EzFreeFax - Send And Receive Fax On Your Phone" » click Storage » click "Clear Cache".
  4. Check EzFreeFax app permissions. If any of these permissions required to use your device's features are disenabled, EzFreeFax might not work.
  5. Uninstall and reinstall EzFreeFax. If nothing else has worked, completely uninstall EzFreeFax then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EzFreeFax not working


2. Fix EzFreeFax Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EzFreeFax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EzFreeFax not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EzFreeFax may not be able to connect to the Internet when running in the background.

Reported Issues