Published by RingGo on Aug 27, 2024

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Why should I report an Issue with RingGo: Mobile Car Parking App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RingGo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RingGo: Mobile Car Parking App image 1 contact RingGo: Mobile Car Parking App image 2

About RingGo: Mobile Car Parking App

1. Use the RingGo app to pay to park across London in Westminster, Bexley, Brent, Bromley, City of London, Croydon, Fulham, Hackney, Hammersmith, Haringey, Islington, Kingston, Merton, Redbridge, Richmond, Sutton, Tower Hamlets, and Wandsworth, as well as Birmingham, Bournemouth, Bristol, Cambridge, Edinburgh, Glasgow, Guildford, Manchester, Liverpool, Milton Keynes, Nottingham, Oxford, Plymouth, and Winchester, plus a host of other towns and cities across the UK.

2. With secure methods such as debit or credit cards available for payment and Google Play available in most locations, RingGo is the safe, cashless, flexible, and easy solution for your parking needs.

3. If you want to use RingGo for business parking, check out our RingGo Corporate service or download your VAT receipts from within the app if you want to pay and claim.

4. Our space availability solution with its traffic light indicator shows where spaces are most likely to be found, so you don’t need to circle the block multiple times.

5. Download and use RingGo and pay to park in seconds.

6. This is why we are trusted by more than 19 million motorists, making us the UK’s no. 1 phone parking solution.

7. You can pay with RingGo in more than 500 towns and cities across the UK.

8. Searched for Ringo but looking for RingGo?

9. Looking for EasyPark in the UK?

10. You’ve reached the right place.

RingGo Customer Insights

1. Charging you to send you text messages as a way to remind you, on an app, of a time limit when the app itself should do that as part of its inate capability for free! The minimum parking times don't reflect what can be paid at the meter and give you to select extra time, then the audacity to charge a "transaction fee", when using it in many places it's the only option.

2. It charges you to send you an SMS reminder... Important to note here, not your operator... RingGo will charge you up front to sent a text, but, as we all know, apps have been capable of notifying you in-app for about 15 years.

3. If you don't have your cards with you then you cant use the phone version thus really not allowing parking options and no other options.

4. It also amazes me how you have a few 5* reviews??Tried to pay via the website and via the app and via phone and was unable to do so due to RingGo apparently requiring a UK phone number for all three methods.

5. Small service charge but worth it for the convenience of not having to find a ticket machine and not worrying about if I have the correct fee, also much quicker.Rips you off.

6. No notification that the app is in use; only reminds you at the end of a 24h period and not during the session as other apps do; Sends notifications by chargeable SMS rather than in-app notifications.

7. just doesn't open any more, i've re-installed, changed password but once I enter my information it just shows a loading icon until it times out.

8. Had to hunt down a cash machine and then go get change in a shop before going back to the kiosk to pay for parking.

9. Such a disaster, especially for anyone not from the UK.I have been using this app for a few years without any problem and have found it very useful.

10. As for pink, what a jokeVery simple to use, app finds my location quickly and displays charges and any options available.

11. Aaargh, my eyes are bleeding 😫I have tried to use the app over the last couple of weeks.

Steps to Troubleshoot & Fix RingGo Issues

1. Fix RingGo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RingGo: Restarting the app will resolve most errors.
  2. Update the RingGo App. Here is how:
    1. On Android goto PlayStore » Search for "RingGo" » Open RingGo: Mobile Car Parking App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RingGo » click "UPDATE".
  3. Clear RingGo: Mobile Car Parking App app cache: Clearing cached data will force your app to retrieve the latest data directly from RingGo servers.
    1. On Android, goto Settings » Apps » Select "RingGo: Mobile Car Parking App" » click Storage » click "Clear Cache".
  4. Check RingGo app permissions. If any of these permissions required to use your device's features are disenabled, RingGo might not work.
  5. Uninstall and reinstall RingGo. If nothing else has worked, completely uninstall RingGo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RingGo not working


2. Fix RingGo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RingGo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RingGo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RingGo may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I went to pay on the Ringgo app today and I need to reenter my password - it is usually finger recognition entry. I have tried multiple times to reset my password and it says it's accepted it then when I try to log back in I can't. Is there a known issue with the app or is there something else I need to do.

    — by Mrs Sarah Cordwell 1 year ago

  • Asked to delete account

    — by Jake Parker 2 years ago

  • Hi I parked at 10.30 to 2.15pm at location 24314. My resignation no is FP06NDU black vaxuall black corsa. Can you please cancel this please?

    — by Balvinder Kaur 2 years ago