Contact Vancouver PD Customer Service

Why should I report an Issue with Vancouver PD Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vancouver Police Department to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Somewhat a bit complex to navigate through the site but it gets better after viewing the website closely this is a must havrtoThank you VPD for this great tool.

1. Fix Vancouver PD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vancouver PD: Restarting the app will resolve most errors.
2. Update the Vancouver PD App. Here is how:
   1. On Android goto PlayStore » Search for "Vancouver PD" » Open Vancouver PD Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vancouver PD » click "UPDATE".
3. Clear Vancouver PD Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Vancouver PD servers.
   1. On Android, goto Settings » Apps » Select "Vancouver PD Mobile" » click Storage » click "Clear Cache".
4. Check Vancouver PD app permissions. If any of these permissions required to use your device's features are disenabled, Vancouver PD might not work.
5. Uninstall and reinstall Vancouver PD. If nothing else has worked, completely uninstall Vancouver PD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vancouver PD not working

2. Fix Vancouver PD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vancouver PD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vancouver PD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vancouver PD may not be able to connect to the Internet when running in the background.