Published by GilApps on Nov 26, 2024

contact SMS Backup, Print & Restore Chat with our AI-based SMS Backup, Print & Restore Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SMS Backup, Print & Restore?



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Why chat with our AI SMS Backup, Print & Restore Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SMS Backup, Print & Restore.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Very disappointed! I found another app that may be even better when it comes to selecting and printing texts.I am an attorney and am using this app to download chains of text messages that I am going to have to present at trial.

2. Great for printing text conversations that need to be easily presented in court, etc....can't stress enough how impressed I was with this!Used the SMS original version for years but it stopped working.

3. Now it's not letting me access some of my most important contact I need to keep track of text messages for legal purposes.

4. It really walks you through the process, has TONS of options for how you want the text messages to be outputted in terms of file formatting, font sizes and colors, etc.

5. UPDATE!! Here is what I did to resolve this: Uninstall Reset phone Install WITHIN the app, go to notifications and set to ALLOW App working as described ... EXCEPTION is that it does not recognize that I have the paid version.

6. The app still keeps crashing and it seems to be if you get over a certain amount of text message with a person it doesn't recognize the contact.This app (I have the pay version) was sufficient until a weak or so ago.

7. It would be very helpful if once I create the documents or I could delete the actual text messages from the app itself April 2023 I use this app happily for quite a few years.

8. Upon opening the app, it may be asking you to allow notifications....and if you have it blocked....app will appear to be crashing when its really your phone not letting it get passed the permission request screen.

9. With this (paid) version on the settings screen some of the selection areas overlap with others making it almost impossible to tell what the next options are.

10. The only thing that appears to be missing is that it cannot find message chains that were sent by FB Messenger in which one of the recipients is on a phone and the other was using Messenger.

11. Looks like the settings text options are not formatted properly.

Steps to Troubleshoot & Fix SMS Backup, Print & Restore Issues

1. Fix SMS Backup, Print & Restore Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMS Backup, Print & Restore: Restarting the app will resolve most errors.
  2. Update the SMS Backup, Print & Restore App. Here is how:
    1. On Android goto PlayStore » Search for "SMS Backup, Print & Restore" » Open SMS Backup, Print & Restore » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMS Backup, Print & Restore » click "UPDATE".
  3. Clear SMS Backup, Print & Restore app cache: Clearing cached data will force your app to retrieve the latest data directly from SMS Backup, Print & Restore servers.
    1. On Android, goto Settings » Apps » Select "SMS Backup, Print & Restore" » click Storage » click "Clear Cache".
  4. Check SMS Backup, Print & Restore app permissions. If any of these permissions required to use your device's features are disenabled, SMS Backup, Print & Restore might not work.
  5. Uninstall and reinstall SMS Backup, Print & Restore. If nothing else has worked, completely uninstall SMS Backup, Print & Restore then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMS Backup, Print & Restore not working


2. Fix SMS Backup, Print & Restore Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMS Backup, Print & Restore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMS Backup, Print & Restore not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMS Backup, Print & Restore may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Kim McAuley

I didn't mean to get a subscription, but it happened anyway. It was created 7/7/23. Can you please cancel it?

— 2 years ago by Lisa Workman

Please cancel my subscription to SMS backup effective today.

— 3 years ago by Elizabeth

I need tech support. I backed up the conversations I wanted to save, and then did a phone reset back to April 2021 to retrieve call history. I was able to restore the conversations that were in my text history in April but not the conversations I backed up that came after April 2021. Those files are still stored in the sms directory. How can I restore them? They are not displayed in the restore list. Thank you

— 3 years ago by Elizabeth

I backed up the conversations I wanted to save using your app. Then I reset my phone to its April 2021 state in order to retrieve my call history. Your app restored most of the conversations I backed up, but not the conversations that were not yet in my messages in April--they happened later. Shouldn't your app show the conversations that were backed up to select for restoration instead of current conversations? How can I restore those conversations I saved that occurred after April 2021 due to a phone reset?

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