Contact Healthy Kidz Customer Service

Why should I report an Issue with Healthy Kidz?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paul McConnon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Be able to edit activities entered in case of errors made, ie adding the same activity twice in error etc.It's an Amazing App, I quite like it.It has let me track my fitness record.I actually go to (Private For Reasons) Primary School and our class has Healthy Kids every Friday, but recently I had a problem.I had added 20 miles (40,000 Steps) for my Monthly Goal and it had only given me 5 points while if I put the 2 miles (6,000 Steps) It gave me 10 points.I would really Love if you could check my technical difficulty out and try fix it.

2. Hope that's soon will be work same as before because school recommend it for kids and it's not working for me :(It's very demotivating as season points don't increase while total points go up.

3. It is not very child friendly with no clear instructions and does not always add points in for activities so there's no point in adding them.

4. Points are not proportional to the activities picked.

5. Add more than 1 child in an account to save having to log in and log out each time you are entering in activities etc.

6. I gave this a five star review after the first day but honestly we stuck with it for ten days and want to like it but can't.

7. It's also demoralising as the points seem arbitrary.

8. If would be good if the child could customise their own avatar.I think it would be a better idea if you could; 1.

9. Was great for the first couple of days but actually quite demotivating.

10. I hate giving bad reviews.It's stopped working on my device.

11. It really needs a better input method, decent feedback and more schools spotlighted.

1. Fix Healthy Kidz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Healthy Kidz: Restarting the app will resolve most errors.
2. Update the Healthy Kidz App. Here is how:
   1. On Android goto PlayStore » Search for "Healthy Kidz" » Open Healthy Kidz » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Healthy Kidz » click "UPDATE".
3. Clear Healthy Kidz app cache: Clearing cached data will force your app to retrieve the latest data directly from Healthy Kidz servers.
   1. On Android, goto Settings » Apps » Select "Healthy Kidz" » click Storage » click "Clear Cache".
4. Check Healthy Kidz app permissions. If any of these permissions required to use your device's features are disenabled, Healthy Kidz might not work.
5. Uninstall and reinstall Healthy Kidz. If nothing else has worked, completely uninstall Healthy Kidz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Healthy Kidz not working

2. Fix Healthy Kidz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Healthy Kidz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Healthy Kidz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Healthy Kidz may not be able to connect to the Internet when running in the background.