Published by ZuluTrade Inc. on Sep 6, 2024

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Why should I report an Issue with ZuluTrade for Social Trading?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ZuluTrade Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ZuluTrade for Social Trading

1. ZuluTrade’s Mobile application provides access to the state-of-the-art ZuluTrade Social Trading Platform, allowing users to copy trade high-performance top traders globally, copy trade (or trade manually), and invest in major and minor currency pairs (Forex), CFDs, Cryptocurrencies, such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Bitcoin Cash (BCH) and popular Stocks.

2. Throughout your ZuluTrade experience, you can contact our Customer Support on a 24/5 basis in 11 languages. • Over 100. • Automated Trading with your rules: The Automator notifies you when things happen, or automatically executes actions based on the rules you define. • Social interaction with Community: Contact Traders and Followers and share with them your opinion on financial market news.

3. ZuluTrade Platform supports and provides access to over 50 International Brokers worldwide including FXCM, AAAFX, OANDA, Tickmill, ThinkMarkets, AVATRADE, FXDD, SWISSQUOTE, EverFx, IcMarkets, Pepperstone, Amana Capital, ADSS, GKFX Prime, AxiTrader, Weltrade, NPBFx, and more.

4. Our Copy trading Platform operates as an open ecosystem, accepting Traders and Investors from more than 50 brokerage firms worldwide.

5. Test-drive the ZuluTrade Platform and practice copy trading by opening a FREE Demo account with all features available.

6. Users can take advantage of the fact that ZuluTrade Traders (the industry used to call them “Signal Providers”), are active in virtually every country and time zone of the world.

7. Invest by copy trading with Top and curated Traders in Forex, Indices, Commodities, Stock & Cryptos CFDs!

8. ZuluTrade is the world’s leading multi-broker, Social, and Copy-trading Platform.

9. Users therefore can grasp opportunities in the 24-hour financial markets without the need of being in front of their PC all of the time or of having professional financial training.

10. Learn how to Trade Forex and other instruments using Virtual money – it only takes a few seconds!

11. Investors can connect their existing brokerage accounts or open new brokerage accounts with a simple process.

ZuluTrade Customer Insights

1. It looks like the latest design was largely creative-team led with little or no consultation by the product development or engineering teams.Amazing so far! Smooth verification process, excellent customer support and a wide range of traders to choose from! The app freezes from time to time though, that should be solved.

2. This app is far from finished, feels like the beta version.Excellent copy trading application,but it needs more improvement on the charts.

3. Even though I had no prior experience it was easier to get familiarized with the platform and picking the best traders and copying their moves is also easy.This app is a scam.

4. Colour of homepage orange is dull may be another colour can be selected.A great app for simplified copy trading experience.

5. UPDATE: There are from time to time platform errors that are affecting trades.

6. Plus there are many bugs in the app, I have to force stop it and restart it quite often...It would be a much better app, if it wasn't so glitchy with so much bugs and errorsApp has potential but sooo many bugs right now.

7. As a beginner, I didn't face problems getting used to it.Funniest forex apps in the market.

8. I asked to delete my account and now I got an email saying that zuluguard was activated on my account and I have to pay some money.

9. Also it needs organising the home page in better look.please have a look at Ava trade phone application and try to have something similar.

10. They are just trying to scam you out of your money.The old version was better.

11. We can no longer see pips 🙄 and we can no longer see open trades by trader either.

Steps to Troubleshoot & Fix ZuluTrade Issues

1. Fix ZuluTrade Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ZuluTrade: Restarting the app will resolve most errors.
  2. Update the ZuluTrade App. Here is how:
    1. On Android goto PlayStore » Search for "ZuluTrade" » Open ZuluTrade for Social Trading » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZuluTrade » click "UPDATE".
  3. Clear ZuluTrade for Social Trading app cache: Clearing cached data will force your app to retrieve the latest data directly from ZuluTrade servers.
    1. On Android, goto Settings » Apps » Select "ZuluTrade for Social Trading" » click Storage » click "Clear Cache".
  4. Check ZuluTrade app permissions. If any of these permissions required to use your device's features are disenabled, ZuluTrade might not work.
  5. Uninstall and reinstall ZuluTrade. If nothing else has worked, completely uninstall ZuluTrade then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ZuluTrade not working


2. Fix ZuluTrade Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ZuluTrade be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ZuluTrade not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ZuluTrade may not be able to connect to the Internet when running in the background.

Reported Issues