Contact Zax Customer Service

Why should I report an Issue with Zaxby's University?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Schoox, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Complete your training by attending courses, check once again any type of resources on content library and follow your company's latest news in Feeds.

2. Zaxby's University has all digital content you need!

3. All content is optimized for best experience on your mobile device.

4. To access Zaxby's University please use the account info your company has provided to you.

1. I was told that "it wouldn't be a problem & I could use the company tablet some times after work to do my ZAXBY'S UNIVERSITY TRAINING once I start working." However, the tablet has only been charged 2 of 9 times.Could y'all consider adding some sort of toggle to force landscape? I set this up on my works Chromebook but we can only use it in portrait mode.Why won't it download to my laptop? I need it for work and can not continue on my phone.

2. Why have the app if it only loads to phones and IPads?I took my 4 year course and it was a blast i got my zaxby degree really worth itGreat app for learning the tools for the job.easier than doing it on desktop for sureYou can't do all your training from your phone.

3. I love working at ZAXBY'S, I have some computer skills.

4. I installed it but it is not accessible using my laptop only the phone.

5. During orientation I expressed my concerns as to how I could do my training in 30 days.

6. I don't own a computer and informed the Manager.

7. However, I am willing to learn everything I need too learn to make my job easier.

8. You should have an Ipad or computer.

9. It's fast food.

1. Fix Zax Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zax: Restarting the app will resolve most errors.
2. Update the Zax App. Here is how:
   1. On Android goto PlayStore » Search for "Zax" » Open Zaxby's University » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zax » click "UPDATE".
3. Clear Zaxby's University app cache: Clearing cached data will force your app to retrieve the latest data directly from Zax servers.
   1. On Android, goto Settings » Apps » Select "Zaxby's University" » click Storage » click "Clear Cache".
4. Check Zax app permissions. If any of these permissions required to use your device's features are disenabled, Zax might not work.
5. Uninstall and reinstall Zax. If nothing else has worked, completely uninstall Zax then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zax not working

2. Fix Zax Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zax not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zax may not be able to connect to the Internet when running in the background.