Published by Vidma Video Studio on Aug 29, 2024

Report an issue with Screen Recorder.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Screen Recorder - Vidma REC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vidma Video Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Screen Recorder - Vidma REC image 1 contact Screen Recorder - Vidma REC image 2

About Screen Recorder - Vidma REC

1. Feel free to share your experience with our team! * Vidma Screen Recorder is not affiliated with any social media platforms. * The features of Vidma Screen Recorder are offered for non-commercial and personal use only. * Users shall be solely responsible for any intellectual property infringement arising from the screen recording. * Vidma Screen Recorder will never collect individual files from users without permission.

2. Screen record videos with Vidma Video Recorder, enjoy watermark-free in screen recordings.

3. Small, simple, and practical, Vidma Screen Recorder lite is ideal for screen recording smoothly on any android device.

4. Vidma Screen Recorder cares about your privacy which is why your videos and screenshots are saved locally on your device.

5. Use Vidma Video Recorder to record your screen and camera at the same time.

6. Vidma Screen Recorder Lite — a lightweight version with all the screen recording features available.

7. Thanks for using Screen Recorder - Vidma Video Recorder!

8. Whether you're looking for a screen recorder app that captures your victory moment, creates funny videos, or records a lecture while you're studying online — your search ends here.

9. Vidma Video Recorder is well-built for gamers, vloggers, and other storytellers, of course — as much for businesses, where communicating through video is getting as common as email.

10. Videos in Vidma Video Recorder can be easily exported and shared with your friends directly!

11. Install this free screen recorder app to capture every extraordinary moment now!

Screen Recorder Customer Insights

1. Keep up the good work.Why is it recording only audio ? Is there any limit of recording ? Whenever I'm trying to screen record for 20 to 30 minutes and checking the recording, after 1 minute 40 seconds of recording, only audio is coming and video is becoming blank.

2. When i was screen recording at Friday Night Funkin and the next song pops up the screen recorder stopped recording.

3. Not sure if it's just my phone but you can record conversations on Snapchat and the notification that says your recording doesn't pop up, there are times where the little button to record didn't work but you just go out of the app and back in and its usually there.Best app because 1.

4. Really good stuff.It's very nice!! I'm an Android so I was trying to find a free screen record app.

5. And is not as good as some of those (Not tryin to be rude, but...) 10 year old reviewers put it... so until a find an app or something that can fix it, I'll just have to keep searching...Out all of the screen recorders that I've used I think that this is the best 1.

6. Please resolve the issue asap.Hello, i would like to say that it was good at first until i started recording.

7. No unexpected error like the other 1, it can record over 2 hours, there's no watermark I don't think, it's the screen recorder that I use the most.

8. Overall, yes, it is one of the few recorders that ACTUALLY PAUSES the video! The bad news... I have trouble exporting it to my editor, so it is not the best app I can find for my videos.

9. It's lightweight if you are gaming it won't take too much RAM which won't cause any lag while recording.

10. Video and audio quality are perfect.

11. There is no watermark on the video.

Steps to Troubleshoot & Fix Screen Recorder Issues

1. Fix Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screen Recorder: Restarting the app will resolve most errors.
  2. Update the Screen Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Recorder" » Open Screen Recorder - Vidma REC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Recorder » click "UPDATE".
  3. Clear Screen Recorder - Vidma REC app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Recorder servers.
    1. On Android, goto Settings » Apps » Select "Screen Recorder - Vidma REC" » click Storage » click "Clear Cache".
  4. Check Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Recorder might not work.
  5. Uninstall and reinstall Screen Recorder. If nothing else has worked, completely uninstall Screen Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Recorder not working


2. Fix Screen Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Recorder may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 8950482429

    — by Ashok Kumar 2 years ago

  • Raatatsgdhdjfifiud

    — by MD. RAFID 3 years ago

More from the developer