Contact Screen Recorder Customer Service

Why should I report an Issue with Screen Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smart Mobile Tools to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I don't recommend this for laptops it works well on my phone but I think i'll just stick to the screen recorder that is on settings.. I have a iphone so I can just record on settings but with other phones I suggest screen-o-matic.The only thing missing that would make this perfect is the option to record system sound vs mic sound.

2. The reason why I gave it 4 stars and not 5 stars is because of the wait time other than that the app is perfect and I'm just impatient.DO NOT LISTEN TO THE OTHER 5 STAR REVEIWS THEY ARE FAKE!!! This app is very very bad, when I try and watch the recording of my screen It plays normally but theirs a horrible screetching noise.

3. Tried it a second time and it froze, so I tried a third and a bubble saying "Screen Recording Failed" popped up at the bottom of my screen....I wish I could agree with all the other better reviews but I can't.

4. I tried other recording software like Az recorder and Mobizen and they work just fine.

5. I bought the pro but the ads weren't annoying just wanted to support the team that makes this app.This Screen Recorder is great.

6. Every single time I try to record my screen, it always just exits the app.

7. If it had some kind of on-screen pointer it would get a 5! Would love it even more if you made a tips and tricks guide for users!YES, definitely YES... :)... I am not the guy to leave reviews but I can tell you that these guys deserve it.

8. But when I record on my laptop my laptop will lag badly it closes out of the app im using and it stops recording.

9. Love how quickly it swaps cameras between selfie and regular, so you can film virtually every viewpoint on-the-fly: yourself, your surroundings AND whatever is on-screen including video.

10. I finally found an app that will record the videos they share that is high quality.

11. I would give it 6 stars if it were to have a UI design for tablets in forced landscape mode (the ones that do not have the possibility to be used in portrait mode).

1. Fix Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Screen Recorder: Restarting the app will resolve most errors.
2. Update the Screen Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Screen Recorder" » Open Screen Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Recorder » click "UPDATE".
3. Clear Screen Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Recorder servers.
   1. On Android, goto Settings » Apps » Select "Screen Recorder" » click Storage » click "Clear Cache".
4. Check Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Recorder might not work.
5. Uninstall and reinstall Screen Recorder. If nothing else has worked, completely uninstall Screen Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Screen Recorder not working

2. Fix Screen Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Screen Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Screen Recorder may not be able to connect to the Internet when running in the background.