Contact Magic Video Maker Customer Service

Why should I report an Issue with Magic Video Maker - director?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of APPS INNOVA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And it worked fine the first couple days and now nothing will export (save so that you can share).It allows many free music, mute and volume control, video size and speed, frame by frame edits, and much more.

2. I like this app, but I review soooo many apps, and ● This app is one of the few that wont let you save it after editing if you used any pro features ( you cant even save it in a lower quality/resolution )...also...● This app is missing some things that other free and paid apps have in them, so I minused 1⭐ for these two things, but overall its a good app.

3. Used to work very well but now the transitions you can use for videos end up crashing which makes it impossible to make a video.

4. Thank youIt would've gotten a 4 or 5, but then I started getting this really weird glitch where the audio is normal, but the video slows down and I had a hard time exiting the page because of the glitch.

5. It keeps shutting down for no reason and every time I replay the video I am making, the music is slightly shifted with respect to the images.

6. Theres lots of different transitions, and the effects are niceUsed to work super well, but now it's constantly crashing, freezing, lagging and can't keep up with fast paced transitions.

7. The cover you choose for the video also end ups crashing into the transitions too.

8. It's a great app! Easy to work with, lets you record your own audio/make images into videos.

9. Not exactly the core ones (audio, video, etc) but just some filters.Worst video editing app ever.

10. I do have a disclaimer however, that should be kept in mind, it makes youtube videos super grainy when you post them, everything else works, but not youtube videos.

11. The reason it could've gotten a 4 instead of a 5, is because unless you get pro, you can only make a 5 minute video.

1. Fix Magic Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Magic Video Maker: Restarting the app will resolve most errors.
2. Update the Magic Video Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Magic Video Maker" » Open Magic Video Maker - director » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic Video Maker » click "UPDATE".
3. Clear Magic Video Maker - director app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic Video Maker servers.
   1. On Android, goto Settings » Apps » Select "Magic Video Maker - director" » click Storage » click "Clear Cache".
4. Check Magic Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Magic Video Maker might not work.
5. Uninstall and reinstall Magic Video Maker. If nothing else has worked, completely uninstall Magic Video Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Magic Video Maker not working

2. Fix Magic Video Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Magic Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Magic Video Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Magic Video Maker may not be able to connect to the Internet when running in the background.