Contact Game Screen Recorder Customer Service

Why should I report an Issue with Game Screen Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DGenius Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HIGHLY RECOMMEND THE APP! Edit: I wish they would include a feature to record youre game but not voice in the videoIf you need any screen recorder for recording your then oh sure but the problem the quality, the volume and some other things that I would like you to find out on your own are the only things that make this not worthwhile.

2. If you don't want it recording sound, just disable that in the app settings! Thank you for letting me record on mobile so I can record roblox or other games! Only crashed 2 times but that was when I wanted to stop, coincidence?I love it.

3. Like if you record videos you can use this app to make intros and you can pause the recording whenever you like if something didn't go right.There is a constant repeating notification that will appear even if you turn off notifications whenever you record.

4. When I am trying to record a video when I am talking to my friend's with the voice chat, it discards all of the audio and only plays the video.

5. I was wondering if you could add something where it can pick up that audio from the app you are using to chat with other people, like discord, messenger, or the voice chat on the game, etc... It would be helpful! Especially for the series I'm TRYING to do.

6. This app makes a small record button appear on you're screen, it lets you add ANY app on you're phone to the app to make it easier to go into the app to record.

7. I hate the feature which I dont want to record my voice or my outside surroundings.

8. I'm in a Galaxy Note 9 and had to drop a lot of setting to almost the bare min which makes the videos and audio grainy looking and sounding and that's just when the program works.

9. But there are a few problems, there is always a pop up notifying you that your screen recording (Please make a option to disable that) I know its safety for our information, but it gets really annoying.

10. Other from that you HAVE to enable the option to record audio AND use your microphone.

11. And it explains itself really well, like when it can't record audio for whatever reason it tells you and let's you go fix the problem if needed/possible.

1. Fix Game Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Game Screen Recorder: Restarting the app will resolve most errors.
2. Update the Game Screen Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Game Screen Recorder" » Open Game Screen Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Game Screen Recorder » click "UPDATE".
3. Clear Game Screen Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Game Screen Recorder servers.
   1. On Android, goto Settings » Apps » Select "Game Screen Recorder" » click Storage » click "Clear Cache".
4. Check Game Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Game Screen Recorder might not work.
5. Uninstall and reinstall Game Screen Recorder. If nothing else has worked, completely uninstall Game Screen Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Game Screen Recorder not working

2. Fix Game Screen Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Game Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Game Screen Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Game Screen Recorder may not be able to connect to the Internet when running in the background.