Contact Green Screen Video Customer Service

Why should I report an Issue with Green Screen Video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Android Film FX to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BUT if you see this, it would be 5 stars for me if it had an option to put a video in background instead of only still images.Good app, does what it says on the tin but, you do have to check and right size your background image if needed to HD format in a photo- shop program before your import them, usually 1920 x 1080, and if using the front camera the image is reversed, there doesn't seem to be an option to correct the orientaton which is annoying, so if you're a musician who is right-handed you will left-handed and vice-versa.

2. Zoom feature will be good with background auto resize as you zoom in to the subject.This app is awesome BUUUT if I want to use my own images it does not let you resize so then the whole image doesn't come out in the background a lot of it gets cut off horizontally or vertically.

3. So worth the money compared to the free apps on the market right now!whenever you use your own or one of there images for the green screen background it"s alwise sideways and event when you get an app to corrected it's still not enough.

4. (I would give the app 5 stars if fixed)I like this app, but I have videos I all ready have in green screen I want to edit but it only allows me to record live on app not drop in my own video.

5. Also, after having for over a year and no new backgrounds? We have to move on and find something much better.It responds to my green screen very well, with minimal tweaking.

6. I have been using for school for over a year for our daily announcements and videos lately are being saved as super odd file names with glitchy sound.

7. We have had such great luck with this app but the saving titles and sound are really bad lately and we thought it was our editing app but finally nailed it down to the green screen app.

8. Where is the background image folder? It is better if user can put their own backgrounds directly to the folder so you do not need to fumble around folders.

9. Thanks.Awesome, very clean, now I can use my green screen that I bought & kept for over 10 years.

10. Also it would be cool if i could get action background like an tree blowing in the wind, or Ocean waves crashing up onto a beach.

11. I believe more updates and new features, like overlay, (videos and pictures) resizing, Texts and other effects would be added in the future but for the price and the quality, it is a blessing.

1. Fix Green Screen Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Green Screen Video: Restarting the app will resolve most errors.
2. Update the Green Screen Video App. Here is how:
   1. On Android goto PlayStore » Search for "Green Screen Video" » Open Green Screen Video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Green Screen Video » click "UPDATE".
3. Clear Green Screen Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Green Screen Video servers.
   1. On Android, goto Settings » Apps » Select "Green Screen Video" » click Storage » click "Clear Cache".
4. Check Green Screen Video app permissions. If any of these permissions required to use your device's features are disenabled, Green Screen Video might not work.
5. Uninstall and reinstall Green Screen Video. If nothing else has worked, completely uninstall Green Screen Video then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Green Screen Video not working

2. Fix Green Screen Video Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Green Screen Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Green Screen Video not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Green Screen Video may not be able to connect to the Internet when running in the background.