Published by Simple Design Ltd.

Report an issue with HD Video Player.
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Why should I report an Issue with HD Video Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simple Design Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HD Video Player image 1 contact HD Video Player image 2

About HD Video Player

1. This fantastic video player also supports saving your personal videos & movies in a password-protected folder.

2. And you can even hide your personal videos in the private folder safely with this powerful video player.

3. Let‘s download some interesting movies and enjoy them in high quality NOW! ● Support ALL Video Formats including: MKV, MP4, M4V, MOV, 3GP, FLV, F4V, WEBM, etc.

4. With HD Video Player, you can enjoy fast & stable 4K playback.

5. HD Video Player all format is a totally FREE video player for android and a true All-in-one video player.

6. It is also a video downloader, which helps you get online hot videos with flash speed.

7. This All Video Downloader supports downloading multiple files meanwhile on the background.

8. Enjoy video in the background just like a music playback to save battery.

9. Watch video in pop-up window, split screen for convenient multitasking.

10. Download HD videos at a lightning speed.

11. We are open to any suggestions for better user experience.

HD Video Player Customer Insights

1. And these are two things that are very important for a video player!!! Because sometimes you want to repeat certain parts of the video you're watching!! Or you might want to slow down a certain scene that you're watching!! And this player has neither of those capabilities!! That's why I'm only giving it 4 stars.Very good application through! It can download all files, music and videos anywhere but except for YouTube and SoundCloud.

2. But only problem is that this app is not installable in mobile like samsung galaxy core 2 duos.The best video player so farExcellent app very comfortable.

3. Even better than a suck application can't download anything on somewhere in Google play.This HD Video Player a long time.

4. This is a nice video player! But two things are missing.

5. If any1 will install it they will not need to install MX player.

6. And i have heavy demands.This is best hd player app.

7. I've been downloaded files on Facebook, Instagram and Twitter.

8. It doesn't have a repeat mode.

9. It doesn't have a speed control.

10. Totally does what i need it to do.

11. Along with the others it puts out.

Steps to Troubleshoot & Fix HD Video Player Issues

1. Fix HD Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HD Video Player: Restarting the app will resolve most errors.
  2. Update the HD Video Player App. Here is how:
    1. On Android goto PlayStore » Search for "HD Video Player" » Open HD Video Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD Video Player » click "UPDATE".
  3. Clear HD Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from HD Video Player servers.
    1. On Android, goto Settings » Apps » Select "HD Video Player" » click Storage » click "Clear Cache".
  4. Check HD Video Player app permissions. If any of these permissions required to use your device's features are disenabled, HD Video Player might not work.
  5. Uninstall and reinstall HD Video Player. If nothing else has worked, completely uninstall HD Video Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HD Video Player not working


2. Fix HD Video Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HD Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HD Video Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HD Video Player may not be able to connect to the Internet when running in the background.

Reported Issues