Published by Digital Signage

Report an issue with SignagePlayer Android.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SignagePlayer Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Signage to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SignagePlayer Android image 1 contact SignagePlayer Android image 2

About SignagePlayer Android

1. MediaSignage offers the software for FREE, so you can build an amazing presentation on your computer & push it down to unlimited number of remote screens & devices including Android Phones and Tablets; Build once and run everywhere.

2. You know those TV screens you see installed in more & more public areas like stores, restaurants, above gas pumps, food menu boards & lots of other places.

3. MediaSignage is the world's most popular Digital Signage solution for a reason; you get an amazing and all for FREE.

4. We deliver the same beautiful experience across operating systems and devices so your message is always well received.

5. You can always login, access your presentations and make them available to your customers and prospects 24x7.

6. Wherever you are, MediaSignage is right there with you.

7. Online, Offline on your mobile or across the web.

8. And the best part, make a change once & have it update EVERYWHERE, even on your Android Tablets and Phones.

SignagePlayer Android Customer Insights

1. Contact support and they will link you the proper, newer version, installer file.Doesn't work with android 11 and there have been no app updates since Aug 2018.

2. If it is not visible from android box, have to go to other options.Couldn't set the private server, because the keyboard didn't show.

3. thxWasted an hour learning the desktop app to find out their app won't show on Android tv sets.

4. Don't waste your time.Why is this app not visible from android box? It is working fine from mobile.

5. The setup side of the platform needs a lot of work.Not opening on LED tv.

6. Android 10 - OnePlus A6010Hi this app does not appear on Android TV box.

7. Tried the app on my phone and can't even get the login screen to work properly.This did not work for me.

8. Then i tried to watch on mobile, but verrryyyyyy slow in action.

9. It's appealing that they offer a free version of the platform for use.

10. I added few mp4 videos on timeline on my pc but only 2 of them r working , rest r not displaying on pc.

11. However the desktop app used to create your digital signage is terrible to use.

Steps to Troubleshoot & Fix SignagePlayer Android Issues

1. Fix SignagePlayer Android Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SignagePlayer Android: Restarting the app will resolve most errors.
  2. Update the SignagePlayer Android App. Here is how:
    1. On Android goto PlayStore » Search for "SignagePlayer Android" » Open SignagePlayer Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SignagePlayer Android » click "UPDATE".
  3. Clear SignagePlayer Android app cache: Clearing cached data will force your app to retrieve the latest data directly from SignagePlayer Android servers.
    1. On Android, goto Settings » Apps » Select "SignagePlayer Android" » click Storage » click "Clear Cache".
  4. Check SignagePlayer Android app permissions. If any of these permissions required to use your device's features are disenabled, SignagePlayer Android might not work.
  5. Uninstall and reinstall SignagePlayer Android. If nothing else has worked, completely uninstall SignagePlayer Android then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SignagePlayer Android not working


2. Fix SignagePlayer Android Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SignagePlayer Android be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SignagePlayer Android not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SignagePlayer Android may not be able to connect to the Internet when running in the background.

Reported Issues