Published by Digital Signage

contact SignagePlayer Android Chat with our AI-based SignagePlayer Android Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SignagePlayer Android?



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Why chat with our AI SignagePlayer Android Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SignagePlayer Android.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Contact support and they will link you the proper, newer version, installer file.Doesn't work with android 11 and there have been no app updates since Aug 2018.

2. If it is not visible from android box, have to go to other options.Couldn't set the private server, because the keyboard didn't show.

3. thxWasted an hour learning the desktop app to find out their app won't show on Android tv sets.

4. Don't waste your time.Why is this app not visible from android box? It is working fine from mobile.

5. The setup side of the platform needs a lot of work.Not opening on LED tv.

6. Android 10 - OnePlus A6010Hi this app does not appear on Android TV box.

7. Tried the app on my phone and can't even get the login screen to work properly.This did not work for me.

8. Then i tried to watch on mobile, but verrryyyyyy slow in action.

9. It's appealing that they offer a free version of the platform for use.

10. I added few mp4 videos on timeline on my pc but only 2 of them r working , rest r not displaying on pc.

11. However the desktop app used to create your digital signage is terrible to use.

Steps to Troubleshoot & Fix SignagePlayer Android Issues

1. Fix SignagePlayer Android Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SignagePlayer Android: Restarting the app will resolve most errors.
  2. Update the SignagePlayer Android App. Here is how:
    1. On Android goto PlayStore » Search for "SignagePlayer Android" » Open SignagePlayer Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SignagePlayer Android » click "UPDATE".
  3. Clear SignagePlayer Android app cache: Clearing cached data will force your app to retrieve the latest data directly from SignagePlayer Android servers.
    1. On Android, goto Settings » Apps » Select "SignagePlayer Android" » click Storage » click "Clear Cache".
  4. Check SignagePlayer Android app permissions. If any of these permissions required to use your device's features are disenabled, SignagePlayer Android might not work.
  5. Uninstall and reinstall SignagePlayer Android. If nothing else has worked, completely uninstall SignagePlayer Android then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SignagePlayer Android not working


2. Fix SignagePlayer Android Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SignagePlayer Android be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SignagePlayer Android not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SignagePlayer Android may not be able to connect to the Internet when running in the background.

Reported Issues

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