Published by ALLPlayer Group on Oct 9, 2024

Report an issue with ALLPlayer Remote Control.
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Why should I report an Issue with ALLPlayer Remote Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALLPlayer Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ALLPlayer Remote Control Customer Insights

1. The firewall settings manual doesn't suit win 10.Great app, but it keeps disconnecting from my Android MIUI 11.0.3 Redmi Note 8 Pro, Fix it for 5 starsIt's not cool at all it keeps disconnecting😒Love music especially what you let me play = great memories.Doesnt work on android 11Great app.

2. Add multi touch input How should we use ctrl,shift,pg up,pg down,home ,end buttons? Add this button and vlc input also not working.

3. Keeps crashing when trying to connect to serverDoesn't connect.

4. That was the only thing that it didNot working for android 10.

5. why controls are vertical and mousepad horizontal you add one more task.It hangs whatever I try to do.

6. Couldn't connect.

7. Works, somehow.This app did not work on U22.

8. Liked the idea, though.

9. It did turn off my computer.

10. Edit.

Steps to Troubleshoot & Fix ALLPlayer Remote Control Issues

1. Fix ALLPlayer Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ALLPlayer Remote Control: Restarting the app will resolve most errors.
  2. Update the ALLPlayer Remote Control App. Here is how:
    1. On Android goto PlayStore » Search for "ALLPlayer Remote Control" » Open ALLPlayer Remote Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALLPlayer Remote Control » click "UPDATE".
  3. Clear ALLPlayer Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from ALLPlayer Remote Control servers.
    1. On Android, goto Settings » Apps » Select "ALLPlayer Remote Control" » click Storage » click "Clear Cache".
  4. Check ALLPlayer Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, ALLPlayer Remote Control might not work.
  5. Uninstall and reinstall ALLPlayer Remote Control. If nothing else has worked, completely uninstall ALLPlayer Remote Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ALLPlayer Remote Control not working


2. Fix ALLPlayer Remote Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ALLPlayer Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ALLPlayer Remote Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ALLPlayer Remote Control may not be able to connect to the Internet when running in the background.

Reported Issues

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