Contact Video Player Customer Service

Why should I report an Issue with Video Player for Android: All Format Video Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tools Ground to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please add an option for "ONLY VIDEO".this app is good but not best because it's not provide videos rename and audio next song and running slowly to all proble solve to best video player.

2. Can you add a customizable option to move the playlists?best video player with video and music playback support.It also works perfectly on my car.

3. And the feature of playing a video in background impress me a lotThere is a problem in creating thumbnails of videos with the same name in different folders.

4. supports all formats.. exceptional smoothness and playback.. a must have app.Good player but it takes too much storage 375MB as I have 3k audio songs.

5. Have to make individual playlist and then while selecting songs app closes and have to start all over.best video player.

6. They are showed with the same thumbnail!!!! Update: I think you depend on the code of vlc media playe;as I found the same problem with this app.Great app, so far.

7. Can you fix those? Great video and sound quality too.

8. play in picture mode is a added feature with day night theme support.

9. best app with all needed features.This app plays everything you throw at it Better than mx player.

10. It has solve the problem of watching and listening to downloaded files.

11. with music player.

1. Fix Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Player: Restarting the app will resolve most errors.
2. Update the Video Player App. Here is how:
   1. On Android goto PlayStore » Search for "Video Player" » Open Video Player for Android: All Format Video Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player » click "UPDATE".
3. Clear Video Player for Android: All Format Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player servers.
   1. On Android, goto Settings » Apps » Select "Video Player for Android: All Format Video Player" » click Storage » click "Clear Cache".
4. Check Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Video Player might not work.
5. Uninstall and reinstall Video Player. If nothing else has worked, completely uninstall Video Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Player not working

2. Fix Video Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Player may not be able to connect to the Internet when running in the background.