Published by Vlog Video Editing Developer

Report an issue with Video Editor & Video Maker.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Video Editor & Video Maker for CapCut?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vlog Video Editing Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Editor & Video Maker Customer Insights

1. Runs similar to most video editing software I've used on my desktop but with lots of easy and fun modifications that are quick to apply.It works great for YouTube.

2. Runs similar to most video editing software I've used on my desktop but with lots of easy and fun modifications that are quick to apply.

3. Runs similar to most video editing software I've used on my desktop but with lots of easy and fun modifications that are quick to apply.

4. Fun way to make quick educational videos for my staff that are definitely more interesting than your standard corporate videosSuper fun and easy so far, even for the not so tech survey like myself.

5. Thanks so much to the developers, your work in this app was worth it!GREAT APP If you want an easy to use video/picture editing app this is the one to get! It has so many features to use to make any video/picture look professional, fun and exciting.

6. However, two thingsl would like to see are the ability to freeze the video for a set time and the ability to have the vide0 slowly zoom i or out.

7. The only thing I would add is the ability to put a video on top of the video you're already editing.

8. Fell in love with this app almost immediately.l use this application to edit my YouTube videos and everyone tells me in the comments that they like my editing.

9. However, two thingsI would like to see are the ability to freeze the video for a set time and the ability to have the video slowly zoom i or out.

10. Would have given half star if possible!This app is AWESOME! I only give music, stickers and crop the black sides which appears in kinemaster and it works perfectly! The exporte loading is a bit slow but its probably my sucking wi-fi.

11. Fun way to make quick educational videos for my staff that are definitely more interesting than your standard corporate videosThis app is very useful for me.

Steps to Troubleshoot & Fix Video Editor & Video Maker Issues

1. Fix Video Editor & Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Editor & Video Maker: Restarting the app will resolve most errors.
  2. Update the Video Editor & Video Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Video Editor & Video Maker" » Open Video Editor & Video Maker for CapCut » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Editor & Video Maker » click "UPDATE".
  3. Clear Video Editor & Video Maker for CapCut app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Editor & Video Maker servers.
    1. On Android, goto Settings » Apps » Select "Video Editor & Video Maker for CapCut" » click Storage » click "Clear Cache".
  4. Check Video Editor & Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Video Editor & Video Maker might not work.
  5. Uninstall and reinstall Video Editor & Video Maker. If nothing else has worked, completely uninstall Video Editor & Video Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Editor & Video Maker not working


2. Fix Video Editor & Video Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Editor & Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Editor & Video Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Editor & Video Maker may not be able to connect to the Internet when running in the background.

Reported Issues