Contact Video Sound Editor Customer Service

Why should I report an Issue with Video Sound Editor : Add Audio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AndroTechMania to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can delete what sound is not wanted for the film, and using it on a smartphone is slightly tricky when trying to use the sliding method to find the targeted spot, but Video Sound Editor provides a time counter, and that makes things so much user friendly.

2. Few suggestions : when adding sound to video it would be simpler to allow user to edit/select the starting time or end time with having to use the bar scroll.

3. Even if I was gonna add music (I was trying to add sound effects), it plays the sound/song you chose for the entire video.

4. Smh.Been using this app for a couple months now and it does really well with muting videos without affecting the video quality at all.

5. *UPDATE* it does well with removing sound and keeping good quality BUT it doesn't let me remove sound from over a third of the videos for some reason.

6. Good luck guys/gals!I just started using this app and it has been excellent about removing the sound out of videos.

7. It's never crashed on me and I am thinking about buying the full version, not just to get rid of the ads, but because I genuinely like this app.Lets me add hi-res flac audio files to my video, which apparently no other app can do.

8. Song will just reset to beginning if you don't press play in one single very specific spot on the screen, impossible to check clip before adding.

9. Also, adding audio is very simple and can be adjusted to fit the video however you see fit.

10. This is ideal for messing around with on your phone and also offers some impressive tools if you want to go further than just mute a video.

11. I was gonna edit a video I had recorded, but I could only add songs that were saved on my phone.

1. Fix Video Sound Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Sound Editor: Restarting the app will resolve most errors.
2. Update the Video Sound Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Video Sound Editor" » Open Video Sound Editor : Add Audio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Sound Editor » click "UPDATE".
3. Clear Video Sound Editor : Add Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Sound Editor servers.
   1. On Android, goto Settings » Apps » Select "Video Sound Editor : Add Audio" » click Storage » click "Clear Cache".
4. Check Video Sound Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video Sound Editor might not work.
5. Uninstall and reinstall Video Sound Editor. If nothing else has worked, completely uninstall Video Sound Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Sound Editor not working

2. Fix Video Sound Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Sound Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Sound Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Sound Editor may not be able to connect to the Internet when running in the background.