Contact Motion Ninja Video Editor Customer Service

Why should I report an Issue with Motion Ninja Video Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of accarunit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I just spent 22 min editing a video and my phone temp is showing 119°F, said 78°F when I started.Hello! Motion Ninja has the potential to be the best editing app on the PlayStore.

2. Otherwise, it's easy to maneuver and an overall great app for first-timers to get the hang of things.Ive tried a lot of editing apps and this one by far has the most features on the free version with tonsof cool effects.

3. I got screwed over, so I really hope they fix their audio problems!!!!!Very buggy it pauses in the middle of the video, glitches, crashes alot and sound is delayed when connected to Bluetooth.

4. It has many features for video editing and is a suitable application for video editing.

5. Best video editing software I have found for the phone.

6. The only thing I would recommend is making it so the videos saved onto the app itself so if I delete the photos in my gallery, then it doesnt delete the photos in the video too.

7. Please replace these buttons!Really good editor, but when I exported my video the audio get all messed up.

8. Update: The app glitches a lot when playing video clips with lots of movements and the app almost always fails to export the video.

9. The feature that is now missing after latest update is the four buttons that were present when editing the duration of your text.

10. There is a steep learning curve and the available videos are either fast moving, without voice or text and/or in another language--tutorials are more like show off, rather than being informative with slow details where to find all the cool features.

11. The buttons told the text to continue to the end of the clip or the end of the video.

1. Fix Motion Ninja Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Motion Ninja Video Editor: Restarting the app will resolve most errors.
2. Update the Motion Ninja Video Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Motion Ninja Video Editor" » Open Motion Ninja Video Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motion Ninja Video Editor » click "UPDATE".
3. Clear Motion Ninja Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Motion Ninja Video Editor servers.
   1. On Android, goto Settings » Apps » Select "Motion Ninja Video Editor" » click Storage » click "Clear Cache".
4. Check Motion Ninja Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Motion Ninja Video Editor might not work.
5. Uninstall and reinstall Motion Ninja Video Editor. If nothing else has worked, completely uninstall Motion Ninja Video Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Motion Ninja Video Editor not working

2. Fix Motion Ninja Video Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Motion Ninja Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Motion Ninja Video Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Motion Ninja Video Editor may not be able to connect to the Internet when running in the background.