Published by Rise & Surprise Apps

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Why should I report an Issue with Audio Video Factory - Free Audio & Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rise & Surprise Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Audio Video Factory Customer Insights

1. Trying to extract audio from a video but it's taking hours.

2. Need to give it another work over.One of the best and easiest app for video and audio editing.

3. My first trial to convert an avi to mp4 failed after almost an hour.

4. Can't give it any rating now because I wouldn't want to go back on my words.

5. It said 'download complete', but it was all nothing.

Steps to Troubleshoot & Fix Audio Video Factory Issues

1. Fix Audio Video Factory Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Audio Video Factory: Restarting the app will resolve most errors.
  2. Update the Audio Video Factory App. Here is how:
    1. On Android goto PlayStore » Search for "Audio Video Factory" » Open Audio Video Factory - Free Audio & Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audio Video Factory » click "UPDATE".
  3. Clear Audio Video Factory - Free Audio & Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Audio Video Factory servers.
    1. On Android, goto Settings » Apps » Select "Audio Video Factory - Free Audio & Video Editor" » click Storage » click "Clear Cache".
  4. Check Audio Video Factory app permissions. If any of these permissions required to use your device's features are disenabled, Audio Video Factory might not work.
  5. Uninstall and reinstall Audio Video Factory. If nothing else has worked, completely uninstall Audio Video Factory then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Audio Video Factory not working


2. Fix Audio Video Factory Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Audio Video Factory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Audio Video Factory not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Audio Video Factory may not be able to connect to the Internet when running in the background.

Reported Issues