Contact Video Format Converter Customer Service

Why should I report an Issue with Video Format Converter: Video Format Factory?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marble Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app Just deleted my footage that i going to delete and i don't know how I'm gonna recover the fileVery nice app👌 really loved it.

2. Worst format conversion app ever.

3. Fast and secure...as expectedMost worst app ever.

4. Is says unfortunately this app stopped.

5. It's very simple.

6. Easy.

7. Don't download it.

1. Fix Video Format Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Format Converter: Restarting the app will resolve most errors.
2. Update the Video Format Converter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Format Converter" » Open Video Format Converter: Video Format Factory » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Format Converter » click "UPDATE".
3. Clear Video Format Converter: Video Format Factory app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Format Converter servers.
   1. On Android, goto Settings » Apps » Select "Video Format Converter: Video Format Factory" » click Storage » click "Clear Cache".
4. Check Video Format Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video Format Converter might not work.
5. Uninstall and reinstall Video Format Converter. If nothing else has worked, completely uninstall Video Format Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Format Converter not working

2. Fix Video Format Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Format Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Format Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Format Converter may not be able to connect to the Internet when running in the background.