Contact Takeaway.com Customer Service

Why should I report an Issue with Takeaway.com - Order Food?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Takeaway.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Filter on reviews, distance, popularity, newest restaurant, price, product, delivery costs, alphabetical order and relevance. • Map view: see the exact location of every restaurant on a map. • Popular dishes: overview of the restaurant's most popular dishes. • Wide selection of cuisines: Italian, Chinese, Thai, vegetarian and much more! • Landscape or portrait mode: the app will easily adapt. • The app is available in 4 languages.

2. Switch to Dutch, English, French or German anytime. • Log in with an existing account or create a new one. • Addresses: all your saved addresses will be available in the app for your next order. • Reorder: choose an order from your order history and reorder in no time. Loving it? Leave a review! The Takeaway. com Android app has regular updates and new features.

3. Order food online with your Android smartphone or tablet using the Takeaway. com app. Super easy!

4. You'll have your meal within 30-45 minutes (depending on the restaurant's availability). • Ordering food online is just a few steps away. • Log in with your account and (re)order easily. • Would you rather pick up your food? Ordering is very simple.

5. You'll receive three texts: one to confirm your order, another one to let you know that your food is being prepared and the last one to inform you when your food is on its way.

6. Order pizza, schnitzel, lunch, pasta, Chinese or Indian takeaway online: you'll be spoilt for choice!

7. Follow your order from kitchen to doorstep with Food Tracker ®.

8. You can easily order the most delicious meals from thousands of restaurants.

9. Choose whether you want to pick up your food or have it delivered. • More filters!

10. We'll text you to update you about the status of your order.

11. Do you want to know where your order is?

1. Annoying if you don't have a local number and they fail to contact you.It should have 4-5 stars, but the app cannot accept my debit card (which works fine everywhere and it's accepted by other delivery apps) and also, the fact that the voucher codes only work with credit cards and not with cash is truly bad.

2. Worse service ever! Whenever I order something the delivery arrives in minimum 45minutes and COLD! When I track the order the restaurant seems already gave to the delivery guy... but they look like at an irrelevant zone of the city!This company deserves minus 000 stars I would never recommend it to anyone.

3. Unable to rate the restaurant from the app - have to wait until a separate email is received which requests a rating.Ordered food.

4. I've had my order take longer than 1 hour even though I live 5 mins away - for one of those times the driver messaged me that he was going to take his break and asked me to wait even longer! I hope things change.

5. Messaged me that I should check my email and when I checked my email they claimed they would get back to me shortly...over 7 days later still no refund - Even after sending them photos as proof they put things we are allergic to on it - no refund or help.

6. Also, I'd rather use Takeaway with lower delivery fees and actual employees rather than the mess that's Deliveroo.I've given this app so many chances and it has disappointed me every time.

7. The tracker doesnt work on an evening after 10pm - It's also unclear if an order has gone through, and I've waited for food after 10pm and nothing has arrived.

8. Update: received an email saying there had been a problem that night and all orders would be refunded within the week.

9. You will have constant mistakes in your order even after writing down notations & there is no customer service that will help you.

10. I lost time confirming that it IS activated, and then still had to use a different credit card.

11. Other delivery apps have vouchers working with cash.

1. Fix Takeaway.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Takeaway.com: Restarting the app will resolve most errors.
2. Update the Takeaway.com App. Here is how:
   1. On Android goto PlayStore » Search for "Takeaway.com" » Open Takeaway.com - Order Food » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Takeaway.com » click "UPDATE".
3. Clear Takeaway.com - Order Food app cache: Clearing cached data will force your app to retrieve the latest data directly from Takeaway.com servers.
   1. On Android, goto Settings » Apps » Select "Takeaway.com - Order Food" » click Storage » click "Clear Cache".
4. Check Takeaway.com app permissions. If any of these permissions required to use your device's features are disenabled, Takeaway.com might not work.
5. Uninstall and reinstall Takeaway.com. If nothing else has worked, completely uninstall Takeaway.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Takeaway.com not working

2. Fix Takeaway.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Takeaway.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Takeaway.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Takeaway.com may not be able to connect to the Internet when running in the background.