Published by Takeaway.com on Oct 28, 2024

contact Takeaway.com - Bulgaria Chat with our AI-based Takeaway.com Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Takeaway.com?



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Why chat with our AI Takeaway.com Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Takeaway.com.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It is a very disappointing service.I am not sure if the delivery fee is based on the address shown on the map after ordering, but if that is the case, you are charging me additional delivery fees because you wrongfully place my address on the map (further from the restaurant).It's practically unusable.

2. Most recent one is increased delivery cost depending on regions, but you are told that at the end when finalizing your order so it's more likely you'll accept the increased price after deciding what to order.

3. There is no reason the delivery cost can't be stated up-front when the app already needs to know your delivery address even display which places are available.The service is fine.

4. Two reasons actually: being too lazy to go and buy it myself and not wanting to interact with people... Calling me DOES bother me.The restaurants should not be able to increase delivery time.

5. Their phone number is not available for client support and in the app they only have contact form; no way to immediately communicate with them about the order.The app functionality is abysmal.

6. When you search for restaurants in your area and of the chosen one is closed, it will not be updated but instead redirect you to another (same food chain) which has delivery fee.

7. They only support a detect module, and it just won't recognize your actual address and accept it.I could give a chimp a keyboard and a mouse, with no computer and it would still make a better app.

8. Stay away!!!!! Just be advised that if you order from a restaurant that is not delivering to your address, the app will not tell you.

9. Getting through to the customer support is an ordeal by itself and just as helpful as the broken features.No live support.

10. There's a reason using an app to order food.

11. I'm keeping this a 1/5 just because I can't do 0/5.No customer care, no control on the delivery, they really don't care.

Steps to Troubleshoot & Fix Takeaway.com Issues

1. Fix Takeaway.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Takeaway.com: Restarting the app will resolve most errors.
  2. Update the Takeaway.com App. Here is how:
    1. On Android goto PlayStore » Search for "Takeaway.com" » Open Takeaway.com - Bulgaria » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Takeaway.com » click "UPDATE".
  3. Clear Takeaway.com - Bulgaria app cache: Clearing cached data will force your app to retrieve the latest data directly from Takeaway.com servers.
    1. On Android, goto Settings » Apps » Select "Takeaway.com - Bulgaria" » click Storage » click "Clear Cache".
  4. Check Takeaway.com app permissions. If any of these permissions required to use your device's features are disenabled, Takeaway.com might not work.
  5. Uninstall and reinstall Takeaway.com. If nothing else has worked, completely uninstall Takeaway.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Takeaway.com not working


2. Fix Takeaway.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Takeaway.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Takeaway.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Takeaway.com may not be able to connect to the Internet when running in the background.

Reported Issues

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