Published by Takeaway.com on Mar 4, 2024

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Why should I report an Issue with Takeaway.com - Bulgaria?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Takeaway.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Takeaway.com - Bulgaria

1. Whether you crave Chinese, Indian, Italian, Asian or Greek food, at Takeaway. com you'll be spoilt for choice. ✔️ Quick and easy: We make ordering food effortless. ✔️ Re-order button: Enjoy that delicious meal again with one push of a button. ✔️ Favourites: Conveniently find your favourite restaurants on top of the list. ✔️ Helpful filters: Filter on reviews, distance, popularity, price, delivery costs, alphabet, relevance and more. ✔️ Food Tracker®: See when your food will be delivered via our handy Food Tracker®. ✔️ Safe payments: Pay in cash or securely pay online via PayU or with a debit/credit card. ✔️ Map view: Check out the restaurants near you on the map. ✔️ Pick up option: Choose to pick up your order effortlessly. Ordering is really easy.

2. You will also receive 3 messages to update you on the status of your order: one to confirm your order, one to tell you the restaurant is preparing your food, and one when your food is on the way. • Clear design: The design is clearer, cleaner and cooler than ever! • Great overviews: Get a clear overview of opening times, delivery costs and minimum order amounts. • Variation: Enjoy a wide selection of cuisines, such as Vietnamese, Italian, Chinese, Thai, Mexican, vegetarian and much more! • Reorder: Choose an order from your order history and reorder in no time. • Popular dishes: Find an overview of the restaurant's most popular dishes. • Languages: Easily switch to Bulgarian, English or another language. • Addresses: Use one of your saved addresses in the app for your next order. • Filters: Quickly find your favourite restaurants thanks to our many filters. • Map view: See the exact location of every restaurant on a map. Loving it? Leave a review!

3. Order your favourite pizza, sushi, salad, burger or poké bowl and get it delivered to your doorstep. It's super simple!

4. Find all your favourite meals and via the Takeaway. com Android app and order in a few simple steps!

5. You can follow your order from the kitchen to your doorstep via the Food Tracker®!

6. Use the locator or fill in your address manually to define where you want the food delivered.

7. Choose from more than 1000 of local restaurants and popular chains such as McDonald’s, Aladin foods, Boom!

8. We've joint forces to offer you even more amazing restaurants and dishes to choose from.

9. Curious when your food will be delivered?

10. Pick your favourite restaurant and dishes.

11. Then, effortlessly pay online via PayU or with a debit/credit card or simply pay cash at the door.

Takeaway.com Customer Insights

1. It is a very disappointing service.I am not sure if the delivery fee is based on the address shown on the map after ordering, but if that is the case, you are charging me additional delivery fees because you wrongfully place my address on the map (further from the restaurant).It's practically unusable.

2. Most recent one is increased delivery cost depending on regions, but you are told that at the end when finalizing your order so it's more likely you'll accept the increased price after deciding what to order.

3. There is no reason the delivery cost can't be stated up-front when the app already needs to know your delivery address even display which places are available.The service is fine.

4. Two reasons actually: being too lazy to go and buy it myself and not wanting to interact with people... Calling me DOES bother me.The restaurants should not be able to increase delivery time.

5. Their phone number is not available for client support and in the app they only have contact form; no way to immediately communicate with them about the order.The app functionality is abysmal.

6. When you search for restaurants in your area and of the chosen one is closed, it will not be updated but instead redirect you to another (same food chain) which has delivery fee.

7. They only support a detect module, and it just won't recognize your actual address and accept it.I could give a chimp a keyboard and a mouse, with no computer and it would still make a better app.

8. Stay away!!!!! Just be advised that if you order from a restaurant that is not delivering to your address, the app will not tell you.

9. Getting through to the customer support is an ordeal by itself and just as helpful as the broken features.No live support.

10. There's a reason using an app to order food.

11. I'm keeping this a 1/5 just because I can't do 0/5.No customer care, no control on the delivery, they really don't care.

Steps to Troubleshoot & Fix Takeaway.com Issues

1. Fix Takeaway.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Takeaway.com: Restarting the app will resolve most errors.
  2. Update the Takeaway.com App. Here is how:
    1. On Android goto PlayStore » Search for "Takeaway.com" » Open Takeaway.com - Bulgaria » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Takeaway.com » click "UPDATE".
  3. Clear Takeaway.com - Bulgaria app cache: Clearing cached data will force your app to retrieve the latest data directly from Takeaway.com servers.
    1. On Android, goto Settings » Apps » Select "Takeaway.com - Bulgaria" » click Storage » click "Clear Cache".
  4. Check Takeaway.com app permissions. If any of these permissions required to use your device's features are disenabled, Takeaway.com might not work.
  5. Uninstall and reinstall Takeaway.com. If nothing else has worked, completely uninstall Takeaway.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Takeaway.com not working


2. Fix Takeaway.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Takeaway.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Takeaway.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Takeaway.com may not be able to connect to the Internet when running in the background.

Reported Issues