Contact Lieferando Customer Service

Why should I report an Issue with Lieferando -Order Food?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Takeaway.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether it’s baby food, diapers, flowers, liquor, beer, wine, beauty products, ice cream, chocolate, milk, fruit and bread, our partners have it all. Ordering is easy.

2. Choose to pay with PayPal, Klarna, credit card, Apple Pay or another option, or pay with cash when your food gets delivered if the restaurant allows it.

3. From over 3500 restaurants, supermarkets and convenience stores to choose from, you can enjoy everything from burgers, pizza, pasta, sushi, salads and loads more, and get it all delivered to your door.

4. Track your order from the kitchen or store straight to your doorstep with our Food Tracker®.

5. With the Lieferando Android app, you can order the food you love wherever you are in Austria.

6. You can then choose your favourite restaurant or store and select what you fancy.

7. Order from supermarkets and other partners like Spar express. Loving the app?

8. Just open the Lieferando app, choose ‘groceries’ and fill your basket.

9. It usually takes 30-45 minutes to deliver your food or groceries.

10. Need some bits from the supermarket, liquor store or florist?

11. You can either pick a saved address, fill in your postcode/street name or let the app find your location automatically.

1. Constantly issues with the payment page not loading, especially after you had to switch to another app to confirm the payment for example This is especially frustrating when you've been excited to order some food because you have a voucher, only for the payment process to fail and your voucher to become invalid for a day, leaving you sad and hungryCould you please not update the current address with my "approximate" location when I already chose the correct address from the list? Like, I open the app, choose my address from the dropdown, start scrolling and then the whole UI reloads and jumps to the top with an incorrect location *near* me, possibly from some geo location service.

2. So I am unable to order food with my smartphone only, I always need a second device.... It would be nice, if this issue could be fixed.I hate this app! Automatic app closure each time (when you need to check your verification code, add credit card, etc), 5 star ratings when google has only 2.5, and it is impossible to find restaurant you like and order, since there is no search by restaurant name.

3. Each order is tideous, takes ridiculous amount of time and makes me want to kill myself :(((((((the last 10 orders or so within the last 3 months all have been cancelled after 15-30min.

4. After paying, your order disappears for a good 4/5mns so you don't know if it has been accepted or not.Very nice and useful app! However I have issues paying with Klarna.

5. Where it happens all the time: open the app, repeat a previous order, the shopping cart will show up, you can remove entries but not adding new ones.

6. also the payment is not the issue, my card works fine with online shopping, also it already booked the right amount.

7. As I have to switch to the bank app to verify the money transaction, the Lieferando app "forgets" my order when I switch back.

8. Is that really necessary? Oh right, and when I "tab out" into another app, the whole UI soft-locks and I have to restart the App.There are annoying bugs, e.g., the shopping cart disappearing if you navigate around.

9. 4/5.Payment issues causing customers to lose vouchers.

10. So, a payment got cancelled due to a wrong password entered on the provider site.

11. Since ordering food via app is your one major use case, you should really focus more on QA and edge cases around it.It really depensd on what you are looking for inside an App.

1. Fix Lieferando Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lieferando: Restarting the app will resolve most errors.
2. Update the Lieferando App. Here is how:
   1. On Android goto PlayStore » Search for "Lieferando" » Open Lieferando -Order Food » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lieferando » click "UPDATE".
3. Clear Lieferando -Order Food app cache: Clearing cached data will force your app to retrieve the latest data directly from Lieferando servers.
   1. On Android, goto Settings » Apps » Select "Lieferando -Order Food" » click Storage » click "Clear Cache".
4. Check Lieferando app permissions. If any of these permissions required to use your device's features are disenabled, Lieferando might not work.
5. Uninstall and reinstall Lieferando. If nothing else has worked, completely uninstall Lieferando then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lieferando not working

2. Fix Lieferando Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lieferando be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lieferando not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lieferando may not be able to connect to the Internet when running in the background.